Jordan Scott
Amarillo,TX
Summary
Astute Credit Manager driven to minimize risk while capitalizing on opportunities to accomplish bank objectives in sales, customer growth and bottom line profitability. Resourceful Credit Manager successful at improving department policies, standardizing processes and increasing customer satisfaction by providing fast, knowledgeable and friendly financial services. Skilled Credit Manager administers credit operations and account management. Top strengths in data analysis, time management and both verbal and written communication. Over 7 years of experience supporting financial needs for organizations within Banking.
Overview
7
7
years of professional experience
Work History
Credit Manager
Amarillo National Bank
Amarillo, TX
06.2017 - Current
- Monitored customer account details for non-payments, delayed payments and other irregularities.
- Analyzed financial data to determine the degree of risk involved in extending credit.
- Assessed customer creditworthiness based on financial reports, payment histories and other sources of information.
- Collected overdue payments from customers using various methods such as phone calls, emails or letters.
- Negotiated repayment plans with debtors who were unable to pay their full balance due immediately.
- Reviewed customer accounts for potential write-offs or adjustments due to inaccurate invoicing or defective merchandise returns.
- Generated monthly statements for customers with delinquent accounts and provided updates regarding collection activities.
- Performed periodic audits of customer accounts to ensure compliance with company policies and procedures.
- Investigated discrepancies between actual balances owed by customers versus amounts recorded in company's accounting system.
- Provided guidance and support to other departments regarding the development of new credit policies and procedures.
- Evaluated customer applications for credit limits in accordance with established guidelines.
- Maintained complete records of all customer accounts including contact information, payment history, notes on collection efforts and related documents.
- Assisted external auditors by providing requested documentation pertaining to customer accounts.
- Coordinated the preparation of legal documents used in collections proceedings when necessary.
- Researched industry trends in order to develop innovative strategies for improving collection processes.
- Collaborated cross-functionally with sales, management and other departments to maintain effective operations.
- Managed reporting, documentation and recordkeeping requirements for department.
- Worked with management to evaluate credit strategies and develop improvements.
- Reviewed accounts for signs of fraud and non-payment issues.
- Applied deep understanding of industry best practices and legal requirements to prevent critical incidents.
- Created and updated financial reports on frequent basis to present information to leadership teams.
- Analyzed competitors and market trends to facilitate business growth.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
Education
Some College (No Degree) - Political Science
West Texas A&M University
Canyon, TXSkills
- Fraud understanding
- Credit evaluations
- Authorizations knowledge
- Application Review
- Credit analysis
- Risk Analysis
- Performance monitoring
- Strategic Planning
- Application processing
- Portfolio Management
- Client Relationship Management
Timeline
Credit Manager
Amarillo National Bank
06.2017 - Current
Some College (No Degree) - Political Science
West Texas A&M University