Jordan Sharp

Walls Furniture

Kokomo, IN

02.2021 - Current

Received daily delivery instructions and route assignments from dispatch.
Ensured accurate completion of all paperwork associated with deliveries.
Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Verified accuracy of items loaded onto truck against shipping documents.
Adhered to all applicable traffic laws while driving delivery vehicle.
Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Provided excellent customer service by answering inquiries about products or services being delivered.
Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Cleaned interior and exterior of delivery vehicle at end of shift as needed.
Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Assisted warehouse personnel in packing orders when necessary.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Handled merchandise in accordance with product handling standards.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.