Jordan Shaw
Washington,DC
Summary
Competent clinician offering multi-disciplinary approach to client care. Eager to utilize 10 years of experience to help clients improve conditions and reduce symptoms. Positive and friendly people-person with organized and diligent attitude.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Community Outreach Specialist Intern
HIPS Agency
06.2023 - Current
- Provide immediate crisis intervention and emotional support to clients experiencing acute distress or facing urgent situations such as overdose, mental health crisis, violence, or homelessness
- Enhanced community engagement by developing and implementing targeted outreach programs.
- Strengthened partnerships with local businesses and nonprofits to support mutually beneficial initiatives.
- Evaluated program success using various metrics such as participant feedback, attendance rates, and measurable improvements in identified problem areas.
- Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
- Assist clients in developing coping strategies and safety plans to mitigate risks associated with substance use and sex work
- Conduct comprehensive assessments of clients' needs, strengths, and challenges related to substance use and sex work
- Develop individualized care plans in collaboration with clients, focusing on harm reduction, safety, and overall well-being
- Coordinate and monitor the implementation of services and interventions to address clients' needs, including referrals to healthcare providers, substance abuse treatment programs, housing assistance, and social support services
- Advocate for the rights and dignity of drug users and sex workers by challenging stigma, discrimination, and systemic barriers to healthcare, housing, employment, and social services
- Provide information and support regarding legal rights, including assistance with navigating the criminal justice system, accessing legal aid services, and addressing issues related to discrimination or exploitation
- Maintain accurate and confidential records of client interactions, assessments, care plans, progress notes, and referrals in accordance with professional standards and legal requirements
- Evaluate the effectiveness of interventions and services provided, collecting data and feedback from clients to inform program improvements and best practices
Resource Development Specialist
Child and Family Services, DC Government
05.2023 - Current
- Provides support to family teams as they work to collaborate and plan on decision-making matters for children and youth
- Conducts family and sibling visits to monitor and observe familial interactions
- Analyze and identify the areas of support needed by the kinship and traditional resource parents and birth parents
- Provides assistance and advice in navigating the District government's existing resources
- Coordinates and assures the allocation of needed services, incentives, and resources; Tracks and monitors data; Creates statistical, qualitative, and quantitative reports detailing the progress of each case as required
- Analyzes the operations workflows and identifies outstanding issues, problems, and barriers that impede service delivery and submits reports and recommendations
Psychiatric Rehabilitation Coordinator
All That's Therapeutic
07.2020 - Current
- Provided rehabilitation services to consumers, based on the unique needs of each consumer in order to enhance and foster the consumer's optimal functioning and interactions in the home and community
- Cooperatively complete (with the consumer and/or guardian's input) individual rehabilitation plans and other required assessments within the time frame stipulated by program policies and COMAR regulations
- Comprehensively and accurately documented all services provided and submit all documentation (i.e., progress notes, monthly summaries, IRP's, discharge summaries, billing summaries, etc.) in accordance with agency policies and/or Medicaid requirements
- Attend individual and/or group supervision at a frequency determined by the program supervisor and agency policies
- Continually assess consumer needs by utilizing assessment tools such as but not limited to a DLA-20
- Executed and complied with policies regarding patient admission, care and records to maintain standards of excellence for patients and families.
Behavioral Health Technician
Department of Behavioral Health, DC Government
01.2022 - 05.2023
- Provides care to patients in a manner that promotes safety, comfort, and a therapeutic environment
- Works with other members of a multi-disciplinary team in leading milieu activities such as psychoeducational groups, community meetings, goals groups, fitness groups, activities of daily living groups, and/or recreational activities, as appropriate to the specified patient population
- Conducts assessments and utilizes assessment tools to assess patients
- Charts patient observations, following prescribed procedures and standards
- Maintains confidentiality of patient records
- Provides liaison with patients, families of patients, or external facilities and agencies
- Provides assistance in crisis intervention as needed, deescalates patient emergencies
Qualified Mental Health Professional/Residential Team Lead
Gateway Homes
11.2017 - 01.2022
- Implemented ITP plans for consumers
- Assess consumer strengths, needs and support systems to quickly resolve crisis
- Develop and facilitate psycho-educational, recovery, social skills and other types of groups for individuals with serious mental illness and/or substance use/intellectual disability
- Counsel individuals to define problems; identify and apply problem solving skills; develop appropriate interpersonal and conflict resolution skills as well as independent living skills
- Complete all documentation effectively thoroughly, and in a timely manner
- Maintain clinical and financial documentation in compliance with all relevant regulations and policies
- Assume administrative and clinical responsibilities as assigned by mental health director including medication management
- Responsible for professional development; e.g
- Attends professional trainings and seminars related to work in the mental health field, substance use, and intellectual disability
- Being familiar and applying evidence based practices and recovery principles as they pertain to adults experiencing serious mental illness (schizophrenia, major depressive disorder, etc.)
- Provided targeted therapeutic interventions for clients experiencing a variety of mental health challenges, including anxiety disorders, depression, trauma-related issues, and substance abuse concerns.
Education
Bachelor of Science -
Social Work
Master of Science - Social Work
University of Kentucky
05.2025
Skills
- MS Word advanced proficiency
- MS Excel
- MS PowerPoint
- Proficient in various EHR & EMR systems
Certification
- Licensed QMHP, 0732004644
- Crisis Intervention Prevention certified
- TOVA certified
References
Available upon request
Timeline
Community Outreach Specialist Intern
HIPS Agency
06.2023 - Current
Resource Development Specialist
Child and Family Services, DC Government
05.2023 - Current
Behavioral Health Technician
Department of Behavioral Health, DC Government
01.2022 - 05.2023
Psychiatric Rehabilitation Coordinator
All That's Therapeutic
07.2020 - Current
Qualified Mental Health Professional/Residential Team Lead
Gateway Homes
11.2017 - 01.2022
Bachelor of Science -
Social Work
Master of Science - Social Work
University of Kentucky
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