Jordan Sheahan
Greenville,SC
Summary
Optometric Technician with 3 years of experience delivering high level of customer service and patient centered care. Assumes active role in patient visits by taking patient vitals and documenting medical history. Assists optometrist with additional testing and contact lenses sales and ordering to support vision needs for patients of all ages. Outgoing and friendly Optometric Tech experienced with various optometry equipment and reading patient charts to determine patient testing. Maintains schedule and patient flow while completing filing and phone work to facilitate office operations. Assists with frame styling and selling glasses and contact lenses to achieve revenue goals. Experienced Optometric Tech with background preparing patient for appointment with optometrist to foster outstanding examination experience. Liaises with intake staff to welcome patients and promote smooth patient transitional flow from reception to exam. Thrives on helping others and participating in patient care to create pleasant and memorable optometry visits.
Overview
2
2
years of professional experience
Work History
Daycare Teacher
Brookwood Preschool Academy
07.2022 - 10.2022
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Optometrist Technician
Nigh Eye Group
01.2021 - 06.2021
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Acquainted patients with procedures and explained purpose of testing to establish consent.
- Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
- Collaborated with optometry staff to reach individual and team goals.
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Conducted binocular disparity tests to assess depth perception.
- Called patients to inquire about post-operative status or recovery.
Optometrist Technician and Patient Coordinator
Stanton Optical
09.2019 - 01.2021
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Acquainted patients with procedures and explained purpose of testing to establish consent.
- Collaborated with optometry staff to reach individual and team goals.
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
- Reviewed inventory levels to check medications and other materials, placed orders and restocked supplies to meet forecasted needs.
Education
High School Diploma -
Hillcrest High School
Simpsonville, SC05.2019
Skills
- Reading Comprehension
- Answering Questions
- Proper Waste Disposal
- Clerical Support
- Critical Thinking
- Operational Requirements
- Exam Prep
- Efficiency Improvement
- Work Orders
- Eyeglass Prescriptions
- Active Listening
- Paperwork Management
- HIPAA Guidelines
Timeline
Daycare Teacher
Brookwood Preschool Academy
07.2022 - 10.2022
Optometrist Technician
Nigh Eye Group
01.2021 - 06.2021
Optometrist Technician and Patient Coordinator
Stanton Optical
09.2019 - 01.2021
High School Diploma -
Hillcrest High School