Jordan Shew
Locust Grove,VA
Summary
Dynamic professional with a proven track record at Mclane Mid-Atlantic, excelling in effective time management and attention to detail. Recognized for enhancing team productivity and optimizing workflows. Skilled in accurate data entry and building professional relationships, ensuring high-quality service and customer satisfaction in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Receiving Assistant
Mclane Mid-Atlantic
03.2020 - Current
- Increased accuracy in order processing through diligent record-keeping of received items and their corresponding purchase orders.
- Promoted effective communication within the warehouse team, sharing pertinent information regarding shipment arrivals.
- Improved team productivity by providing clear guidance on tasks to be completed, prioritizing assignments, and monitoring progress.
- Demonstrated attention to detail when entering data into inventory software systems, contributing to overall data accuracy for informed business decisions.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Worked effectively with vendors/carriers to resolve shipment issues, damaged materials and shortages.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Maintained a clean and orderly work environment, adhering to safety protocols and promoting efficient operations.
Automotive Service Writer
Orange County Garage
03.2019 - 03.2020
- Used Shopkey (Mitchell) to enter customer information, create service records, order parts and develop cost estimations.
- Enhanced the shop's efficiency by maintaining clear communication with technicians and customers.
- Answered service department phone and responded promptly to questions and messages.
- Ensured high-quality workmanship by communicating effectively with technicians regarding repairs and maintenance needs.
- Provided customers with estimation of repair costs and reasonable timeline for completion of service.
- Coordinated vehicle pick-up arrangements for customers when necessary, ensuring seamless transition from start to finish of service experience.
- Contributed to inventory management processes by monitoring stock levels of parts and supplies needed for repairs or maintenance tasks.
Line Associate
Panera Bread
08.2017 - 03.2019
- Prepared customers food order.
- Maintained a clean and organized work area.
- Ensured customers were satisfied with their order.
- Handled customers concerns to the best of my ability.
- Enhanced my ability to work in a fast, high stress, environment.
- Strengthened by ability to work in an environment revolving around team work.
Sporting Goods Sales Associate
Walmart
03.2016 - 06.2017
- This department also included the hunting department and automotive department
- Ticketed items with pricing and mark-downs and restocked sales floor according to merchandising plan.
- Proactively engaged with shoppers on the sales floor, identifying their needs and offering relevant product suggestions for optimal experience.
- Learned each department thoroughly to be able to assist customers appropriately in each area as needed.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Expediter
Lake Of The Woods Clubhouse
04.2013 - 03.2016
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
- Trained new staff on expediting procedures, raising overall competency of team.
Education
Associate of Social Science -
Northern Virginia Community College
Annandale, VA12-2023
Skills
- Effective time management
- Building professional relationships
- Independently driven
- Attention to detail
- Timely and trustworthy
- Proficient in both verbal and written communication
- Accurate data entry
- Strategic task management
- Inventory software
- Workflow optimization
- Records management
- Collaborative teamwork
Timeline
Receiving Assistant
Mclane Mid-Atlantic
03.2020 - Current
Automotive Service Writer
Orange County Garage
03.2019 - 03.2020
Line Associate
Panera Bread
08.2017 - 03.2019
Sporting Goods Sales Associate
Walmart
03.2016 - 06.2017
Expediter
Lake Of The Woods Clubhouse
04.2013 - 03.2016
Associate of Social Science -
Northern Virginia Community College
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