Jordan Siem
Los Angeles,CA
Summary
Seasoned management professional successful at establishing excellent working relationships with customers, employees, vendors and contractors. Excelled in enhancing B2B client relations and spearheading business development initiatives, achieving significant revenue growth. Skilled in data analytics and effective communication, consistently driving company goals with innovative strategies and operational excellence.
Overview
11
11
years of professional experience
Work History
Business Operations Manager
Greenwolf LA
05.2018 - Current
- Reviewed company's strategic plans and developed departmental goals and standards to support vision.
- Implemented escalation procedures to effectively handle time-sensitive issues.
- Worked with executives to better understand business process and initiate improvements, helping company achieve goals.
- Reduced operational risks while organizing data to forecast performance trends.
- Cultivated and strengthened lasting B2B client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Responsible for insight into goal tracking, business KPI reporting and summaries to executive leadership.
- Ensure employees are upholding all corporate policies and procedures.
- Monitor trends and suggest enhancements to both challenge and refine company's product offerings.
- Supervise all operations, marketing and business development for a multi-million-dollar DTC business
- Formulate & execute new marketing strategies to drive sales and increase business KPIs year over year
- Responsible for a team of 20+ individuals
Director of Marketing and Business Development
McCoy Corporation
03.2022 - 05.2023
- Continually maintained and improved company's reputation and positive image in a variety of markets served through the US.
- Oversaw preparation of marketing copy, images, videos, emails, and other assets.
- Devised content strategy to effectively engage target audiences.
- Responsible for shooting and creating all website, social media, and marketing content.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Launched successful digital marketing campaigns that achieved goals for increased website KPIs.
- Reported field data to ownership for greater fleet visibility and maintenance tracking.
- Conducted market research to identify new opportunities and target markets.
Print Technician and Manager
Print Space NYC
05.2017 - 05.2018
- Assessed customer needs and examined order contents to identify processing requirements and timelines.
- Maintained chemical levels and solution integrity for automatic processors and hand development systems.
- Displayed originality while utilizing Photoshop to help customers create unique photo products.
- Managed photo lab inventory, placing orders for chemicals, toner, ink and paper when supplies were low.
- Set up and calibrated photographic processing equipment for optimal performance.
- Utilized problem-solving techniques to resolve issues with photographic processing machines.
Photography Lab Manager
Hofstra University
02.2014 - 05.2017
- Designed processes to increase efficiency by minimizing error and reducing repetitive tasks.
- Interviewed, hired and trained lab technicians to perform job tasks and effectively assist students.
- Kept equipment maintained, facility clean, and organized and inventory stocked.
- Recruited, interviewed and hired employees.
- Opened and closed location and monitored shift changes.
- Responsible for maintaining and servicing all digital and analog photography printing equipment.
Education
Bachelor of Arts - Business Communications, Photography & Literature
Hofstra University
Hempstead, NY05.2017
Skills
- Strategic Planning
- Budgeting and forecasting
- Business Development
- Data Analytics
- Project Management
- Relationship building and management
- Microsoft Office proficient
- Negotiation
- Operations Management
- Decision-making capabilities
Timeline
Director of Marketing and Business Development
McCoy Corporation
03.2022 - 05.2023
Business Operations Manager
Greenwolf LA
05.2018 - Current
Print Technician and Manager
Print Space NYC
05.2017 - 05.2018
Photography Lab Manager
Hofstra University
02.2014 - 05.2017
Bachelor of Arts - Business Communications, Photography & Literature
Hofstra University