Jordan Simpson
New York,New York
Summary
Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.
Overview
11
11
years of professional experience
Work History
Head Bartender
Jacobs Pickles
08.2023 - Current
- Engaged guests with warm conversation, building bar loyalty and encouraging repeat business.
- Controlled over 300 covers during weekend brunches.
- Lead service bar, executing ticket times less than three minutes per ticket.
- Created specialty cocktails following complex recipes.
Bar Manager
The Hamilton
08.2022 - 09.2023
- Maintained high standards for drink quality, overseeing preparations and monitoring beverage safety.
- Negotiated contracts with entertainment providers for live music or special events at bar to increase revenue up to 30% a month.
- Created new beverage and drink recipes.
- Oversaw inventory control, maintaining optimal stock levels while minimizing waste.
Bartender
The Hoptimist
09.2022 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Greeted customers entering store and responded promptly to customer needs.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Bartender
CALEDONIA
09.2022 - 08.2023
- Bartender and scotch instructor
- Provided basic bar knowledge.
- Efficiently cleaned, organized and replenished supplies to maintain bar appearance.
Lead Server
Jacobs Pickles
11.2017 - 08.2022
- Helped staff with selling and upselling techniques to boost per-ticket revenue.
- Implemented strategies to improve overall customer satisfaction ratings.
- Anticipated needs of routine tables, large groups and special events to satisfy guests.
- Built positive relationships with regular guests, learning names, orders and special preferences.
Wagamama
Wagamama Restaurant
08.2016 - 11.2017
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
Bartender
Bartaco
06.2014 - 07.2016
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Education
B.F.A - Acting
The University of Hartford
05.2016
Skills
- Knowledge Of Craft And Microbrews
- Health Codes Compliance
- Communication
- Measurement accuracy
- Sales and upselling techniques
- Mixology
- Event Planning and Coordination
- Team Management
- Staff training and supervision
- Taking inventory
Timeline
Head Bartender
Jacobs Pickles
08.2023 - Current
Bartender
The Hoptimist
09.2022 - 08.2023
Bartender
CALEDONIA
09.2022 - 08.2023
Bar Manager
The Hamilton
08.2022 - 09.2023
Lead Server
Jacobs Pickles
11.2017 - 08.2022
Wagamama
Wagamama Restaurant
08.2016 - 11.2017
Bartender
Bartaco
06.2014 - 07.2016
B.F.A - Acting
The University of Hartford
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