Jordan Sloan
Indianapolis,IN
Summary
Adept at technical troubleshooting and fostering team growth, I have proudly succeeded in a near-perfect customer satisfaction rate and operational efficiency at Midwest Autosports. My tenure at McGinity Motorworks honed my diagnostic skills and mentorship abilities, and small business ownership has developed the analysis oriented mindset required to succeed in any technical position.
Overview
8
8
years of professional experience
Work History
Owner
Midwest Autosports
11.2019 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw and ensured success of daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Educated and instructed employees on the operations of technical systems, and demonstrated the use of repair and technical documents to engineer new mechanical solutions
Technician
McGinity Motorworks
10.2017 - 10.2019
- Maintained a clean and safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Engineering Associate
Dallara
08.2016 - 06.2017
- Provided technical support during construction phase, addressing issues promptly and minimizing delays during Life Cycle Update of IndyCar Model change
- Improved engineering processes by streamlining workflow and implementing innovative solutions for suspension production
- Demonstrated adaptability in handling multiple projects concurrently, utilizing strong organizational skills to prioritize tasks effectively.
- Provided technical support for engineering projects to support accuracy and deadline management.
Education
Bachelor Of Computer Science - Computer Science
Butler University
Indianapolis, IN05.2019
Bachelor Of Mechanical Engineering - Mechanical Engineering
Butler University
Indianapolis, IN05.2019
Skills
- Technical troubleshooting
- Problem-solving
- Hardware configuration
- Root-cause analysis
- Training and mentoring
- Remote diagnostics
Timeline
Owner
Midwest Autosports
11.2019 - Current
Technician
McGinity Motorworks
10.2017 - 10.2019
Engineering Associate
Dallara
08.2016 - 06.2017
Bachelor Of Computer Science - Computer Science
Butler University
Bachelor Of Mechanical Engineering - Mechanical Engineering
Butler University