Jordan Smiley
Eight Mile,AL
Summary
An all-purpose advertising, marketing, communications, and operations specialists. Dedicated to enhancing underwriting department with an analytical and disciplined approach. Able to work with minimal direction to solve problems, resolve conflicts and respond to customer inquiries.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Warehouse Associate
American Freight Furniture, Mattress And Appliance
Mobile, AL
09.2019 - Current
- Pulling mattresses/box springs sets and assembling of thus sets and tables per request in store and on delivery assignments.
- Same day take home items receive complimentary tie downs for ensured safe delivery.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Consistently lifted materials weighing as much as 80 pounds.
OA Dispatcher/Processor
Pilot Catastrophe Services Inc.
Mobile, AL
07.2017 - 09.2019
- Handling of property and auto claims due to catastrophic weather, up to 200 claims per day depending on season.
- Performed personal intercommunications to update customer files and appointments per request.
- Established further instruction for inside & outside adjusters' information and scheduling agenda via telecommunication.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
Manager
Pizza 120
Tuscaloosa, AL
08.2014 - 10.2016
- Supervised site investigations, reported issues and escalated those that required further assistance.
- Managed over 4 quality programs to reduce overdue compliance activities.
- Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Education
Bachelor of Arts - Public Relations
The University of Alabama
Tuscaloosa, AL01.
Skills
- Adobe Creative Suite
- Adobe Illustrator
- Project Management
- Team leadership
- Sales
- Scheduling
- Microsoft Office Suite
- AP, MLA and Chicago Manuals of Style
- Data Entry
- Proficient computer literacy
- Customer Service
Certification
TWIC Card
Timeline
Warehouse Associate
American Freight Furniture, Mattress And Appliance
09.2019 - Current
OA Dispatcher/Processor
Pilot Catastrophe Services Inc.
07.2017 - 09.2019
Manager
Pizza 120
08.2014 - 10.2016
Bachelor of Arts - Public Relations
The University of Alabama
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