Jordan Smith

-Managed cashier system for the Armstrong Elementary during lunch service and snack cart.

-Determined if students meals met the criteria for a reimbursable meal through the State of Minnesota and required them to get additional food if necessary.

-Performed daily cleaning of kitchen equipment and dishes in order to maintain a healthy and clean environment for students and staff.

• Assessed reports to evaluate performance, develop targeted improvements and implement changes.
• Planned operations to meet established schedules, factoring in order demands and business forecasts.
• Resolved conflicts promptly to promote positive environment for associates.

• Managed all aspects of sort shift including setup, labor, flow, problem- solving and preparing and reviewing reports.
• Established trust and respect with associates which promoted an effective and positive work environment.
• Mentored numerous associates as they successfully transitioned to become Assistant Managers and Area Managers.

• Managed lines, new hire orientation, troubleshooting, auditing, water-spidering & dock.
• Accurate and proficient with scanning and stowing.

• Managed and submitted claims to The State of Minnesota and numerous health insurance companies.
• Organized and maintained confidential client information.

• Developed training materials for employees using Microsoft Powerpoint.
• Managed and submitted claims to The State of Minnesota and numerous health insurance companies.

• Answered help desk calls and transferred them to appropriate tier 2 specialists.
• Participated in weekly meetings.

• Addressed customer needs, including price checks and merchandise retrieval from upper shelves or stockroom.
• Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.