Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Smith

San Jose,CA

Summary

Energetic Barista enhances customer experiences in food service setting. Courteous and friendly when taking orders, giving directions, and taking payments. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

7
7
years of professional experience

Work History

Hostess

Town Restaurant
12.2021 - 07.2024
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Completed daily side work and opening and closing duties without fail.

Barista

Philz Coffee
10.2017 - 08.2019
  • Experience with cash register, Pasties, and on bar.
  • Able to answer any questions on blends and notes to provide customer with perfect cup of coffee.
  • Controlled line and crowd with quick, efficient service.
  • Knowledgeable in opening and closing duties.
  • Learned every menu item's preparation and numerous off-menu drinks to meet customer needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Created chalk art for Blend of the month and any other current specials.

Education

Cosmetology License - Cosmetology

College of San Mateo
San Mateo
10-2015

High School Diploma -

Hillsdale Highschool
San Mateo
05-2013

Skills

  • Interpersonal Skills
  • Team Player
  • Safe Food handling
  • Multitasking and Organization
  • Active listener
  • Positive and professional

Timeline

Hostess

Town Restaurant
12.2021 - 07.2024

Barista

Philz Coffee
10.2017 - 08.2019

Cosmetology License - Cosmetology

College of San Mateo

High School Diploma -

Hillsdale Highschool

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Jordan Smith