Jordan Smock
Sales
Chandler,AZ
Summary
Driven, productive and efficient salesman, licensed life insurance agent and bilingual Marine Corps infantry veteran with over four years of successful inbound/outbound sales experience and conditioned to a fast-paced, performance-driven work environment. Quick to learn new concepts, open to feedback and eager to demonstrate value. Motivated to learn from current high producers and implement effective strategies.
Overview
1
1
Certificate
6
6
years of post-secondary education
11
11
years of professional experience
Work History
Sales Manager/Senior Customer Relationship Manager
Stenson Tamaddon
Phoenix, AZ
09.2021 - Current
- Prospected, closed and managed SMB to Mid-Market accounts (10-500 employees) on ongoing basis to exceed quota and maximize customer retention.
- Trained oncoming account executives on B2B sales and led process improvement/problem-solving initiatives to create standard operating procedures and escalation policy for customer support team.
- Personally generated highest amount of revenue in entire sales department (35 reps) in first 3 months, including largest deposit ($85,000), highest quota attainment (226%) and largest ARPU (average revenue per user) in company's history (3 years).
- Led 12-person team to highest production level in 14 months (146% team quota attainment).
Senior Account Executive
Nextiva
Scottsdale, AZ
04.2021 - 09.2022
- Prospected new clientele through networking, cold calling, canvassing and referrals.
- Assisted team members and other employees with subject matter knowledge and practical application in order to meet and exceed sales targets.
- Routinely utilized video collaboration tools to perform product demonstrations, which consisted of outlining/displaying platform capabilities, functionality, set-up and troubleshooting.
Licensed Insurance Agent
Family First Life
Chandler, AZ
10.2020 - 03.2021
- Calculated quotes and educated potential clients on insurance options.
- Performed field underwriting for the purpose of appropriate client-carrier placement.
- Completed outbound calls and in-home appointments with consistent lead conversion in addition to performing constant risk management, policy renewals and claims tracking.
Sales Manager/Business Sales Manager
Verizon
Scottsdale, AZ
09.2018 - 07.2020
- Developed marketing and sales strategies to drive inbound business and to incentivize customer base while maintaining value.
- Worked with both consumer and business demographics and regularly converted both inbound and outbound leads into customers.
- Trained oncoming sales associates on discovery, objection handling, quota requirements and building product/service value in order to exceed revenue requirements.
- Built out custom reporting, tracked team performance and coached sales associates on areas of improvement.
Head Sushi Chef
Shady Park
Tempe, AZ
08.2017 - 08.2019
- Prepared sushi and other food items with consistent high quality and in compliance with recipes, portioning, waste control guidelines and health code standards.
- Coordinated scheduling for 7 chefs, calculated monthly tip percentages and conducted inventory/product ordering.
Infantry Squad Leader
United States Marine Corps
Kaneohe Bay, HI
07.2012 - 07.2017
- Responsible for the tactical and efficient employment of two medium machine guns as well as the 6 Marines who operated them.
- Took responsibility for every aspect of junior Marines' lives which included but was not limited to: MOS proficiency, personal/professional conduct, financial obligations, legal discrepancies, personal hygiene care and uniform appearance.
- Executed operations safely and efficiently in accordance with Marine Corps and Department of Defense standards.
- Selected for special duty assignments in capacities of law enforcement, infantry leadership and higher military education.
- Frequently filled higher leadership billets above the rank of E4 which entailed the supervision and management of over 50 active duty Marine Corps and Navy personnel.
Education
High School Diploma -
Basha High School
Chandler, AZ 08.2005 - 05.2009
Associate of Applied Science - Exercise Physiology
Chandler-Gilbert Community College
Chandler, AZ 08.2019 - Current
Skills
Life insurance
Policy management
Client service
Insurance sales expertise
Client needs analysis
Quote information
Certification
Licensed Life/Health Insurance Agent - 10/2020-1/2024
Timeline
Sales Manager/Senior Customer Relationship Manager
Stenson Tamaddon
09.2021 - Current
Senior Account Executive
Nextiva
04.2021 - 09.2022
Licensed Insurance Agent
Family First Life
10.2020 - 03.2021
Associate of Applied Science - Exercise Physiology
Chandler-Gilbert Community College
08.2019 - Current
Sales Manager/Business Sales Manager
Verizon
09.2018 - 07.2020
Head Sushi Chef
Shady Park
08.2017 - 08.2019
Infantry Squad Leader
United States Marine Corps
07.2012 - 07.2017
High School Diploma -
Basha High School
08.2005 - 05.2009