Jordan Snyder
Tempe,AZ
Summary
Cheerful server offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
High-energy promotion assistant with natural marketing and relationship-building talents. Plan and execute polished events and on-site promotions for clients. Promote products and services effectively via multiple social media platforms.
Overview
14
14
years of professional experience
Work History
Promotions Assistant
The Manna Agency
Scottsdale, AZ
03.2022 - Current
- Compiled photos and videos of events to share on social media and use in future presentations.
- Engaged audiences with upbeat, fresh videos and posts, capitalizing on current trends to create highly shared content.
- Represented clients at events with upbeat, outgoing and friendly persona.
- Organized contests to excite potential consumers and build interest in new product offerings.
- Solicited prizes for contests and maintained inventory for future promotions.
- Learned products inside and out to give best possible demonstrations and answer consumer questions.
- Collaborated with demonstration team to engage large crowds.
Food Server
Grayhawk Golf Club
Scottsdale, Arizona
10.2017 - Current
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Completed table resets by wiping down surfaces and refilling condiments.
- Organized and replenished supplies at food stations to optimize team performance.
- Greeted incoming guests and managed accurate seating based on customer desires and server loads.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Hostess
Grayhawk Golf Club
Scottsdale, AZ
10.2017 - Current
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Informed servers of newly seated parties for speedy service.
- Used cash registers and credit card machines to cash out customers.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Barista
Grayhawk Golf Club
Scottsdale, Arizona
10.2017 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained regular and consistent attendance and punctuality.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Education
Bachelor of Science - Nursing
Arizona State University
Tempe, AZ12.2024
Associate of Science - Nursing
Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZ01.2023
High School Diploma -
Pinnacle High School
Phoenix, AZ05.2020
Skills
- Creative Thinking
- Trade Shows
- Team Collaboration
- Product Research
- Attention to Detail
- Customer Engagement
- Verbal and Written Communication
- Social Orientation
- Problem Solving
- Influential and Persuasive
- Product Recommendations
- Persuasive Selling
Timeline
Promotions Assistant
The Manna Agency
03.2022 - Current
Food Server
Grayhawk Golf Club
10.2017 - Current
Hostess
Grayhawk Golf Club
10.2017 - Current
Barista
Grayhawk Golf Club
10.2017 - Current
Bachelor of Science - Nursing
Arizona State University
Associate of Science - Nursing
Maricopa Community Colleges - Scottsdale Community College
High School Diploma -
Pinnacle High School