Jordan Soto
San Angelo
Summary
With a proven track record at Shannon, I excel in patient care and healthcare ethics, enhancing patient satisfaction and safety. My expertise spans vital signs monitoring and medical records management, significantly improving clinical efficiency. Skilled in both compassionate patient interaction and meticulous documentation, I consistently contribute to quality healthcare delivery.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Nurse Technician
Shannon Medical Center
10.2024 - Current
- Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
- Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
- Provided prompt and accurate services such as CPR and first aid during emergencies.
- Provided personal hygiene assistance, giving baths, and performing dress changes for patients.
- Maintained patient stability by checking vital signs and weight.
- Implemented fall prevention strategies, reducing patient injuries and increasing overall safety within the healthcare facility.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Medical Assistant
Shannon
11.2016 - 06.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
Medical Receptionist
First Physicians
08.2015 - 08.2016
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Fostered welcoming environment, greeting patients warmly upon arrival.
Education
Licensed Vocational Nurse
Howard College San Angelo
San Angelo, TX05-2025
Medical Assistant Certification -
Vista College
El Paso06-2015
High School Diploma -
Penn Foster
05-2014
Skills
- Patient care
- Healthcare ethics
- Documentation
- Physical assessments
- Specimen collection
- Vital signs monitoring
- Self-management
- Patient ambulation
- Quality improvement
- Dressing assistance
- Geriatric care
- Equipment disinfection
- Wrap and bandage changing
- Medical records management
- Patient safety
- Basic life support
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Registered Medical Assistant (RMA) - American Medical Technologists for those who perform some medical assistant duties.
Timeline
Nurse Technician
Shannon Medical Center
10.2024 - Current
Medical Assistant
Shannon
11.2016 - 06.2021
Medical Receptionist
First Physicians
08.2015 - 08.2016
- Basic Life Support (BLS) Certification - American Heart Association.
- Registered Medical Assistant (RMA) - American Medical Technologists for those who perform some medical assistant duties.
Licensed Vocational Nurse
Howard College San Angelo
Medical Assistant Certification -
Vista College
High School Diploma -
Penn Foster
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