Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Southerland

Fayeteville,Arkansas

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

3
3
years of professional experience

Work History

Head Barista

Locals Coffee
08.2022 - Current
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Lead Youth Intern

New Heights Church
09.2021 - Current
  • Training leaders and volunteers and writing curriculum
  • Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
  • Built lasting relationships with youth and parents or guardians.
  • Community development and developing new ministry opportunities
  • Preached verse-by-verse content and led evangelism outreaches
  • Hosted and produced podcast

Local Show Chair

Beta Upsilon Chi
03.2021 - 03.2022
  • Coordinated schedules and timelines for events.
  • Performed event coordination for larger parties and gatherings.
  • Coordinated with participating vendors during event planning.
  • Performed face-to-face meetings to finalize contract for services and event details.
  • Managed administrative logistics of events planning, event booking, and event promotions.

Education

Master of Arts - Theological Studies

Theos Seminary
05.2026

Bachelor of Arts - Global Studies

Liberty University
05.2024

Skills

  • Crisis Management
  • Small Group Facilitation
  • Spiritual Guidance
  • Lesson Planning
  • Discipleship training
  • Volunteer Management
  • Event Coordination
  • Social media proficiency

Timeline

Head Barista

Locals Coffee
08.2022 - Current

Lead Youth Intern

New Heights Church
09.2021 - Current

Local Show Chair

Beta Upsilon Chi
03.2021 - 03.2022

Master of Arts - Theological Studies

Theos Seminary

Bachelor of Arts - Global Studies

Liberty University

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Jordan Southerland