Jordan Spacek
Bloomington
Summary
Dynamic professional with over 23 years of experience leading diverse projects that optimize operations and enhance customer satisfaction. Expertise in inventory management, team supervision, and audio transcription consistently streamlines processes and improves cross-departmental communication. A robust background in warehouse management and marketing coordination drives sustainable practices and elevates brand visibility. Committed to leveraging these skills to foster efficiency and innovation in fast-paced environments, ensuring organizational goals are met with excellence.
Overview
26
26
years of professional experience
Work History
Bartender
Outback Steakhouse
12.2018 - 05.2025
- Delivered exceptional service by efficiently serving food and beverages in a fast-paced casual dining environment.
- Ensured compliance with workplace sanitation and safety standards, contributing to a clean and safe dining experience.
- Maintained accurate inventory and activity logs, optimizing stock levels and reducing waste.
- Developed strong customer service skills, enhancing guest satisfaction and loyalty at Outback Steakhouse.
Warehouse Manager
Recycling Furniture for Families
01.2009 - 01.2010
- Supervised and motivated a diverse team of volunteers and mandated workers daily.
- Assigned and clarified daily tasks, including loading/unloading trucks and organizing deliveries.
- Maintained an accurate inventory database, ensuring efficient operations and timely deliveries.
- Contributed to the mission of Recycling Furniture for Families, promoting sustainability and community support.
General Manager
Concord Custom Cleaners
02.2002 - 09.2007
- Oversaw daily operations of dry cleaning equipment, ensuring optimal performance and maintenance.
- Managed bookkeeping tasks, including payroll calculations and employee scheduling, enhancing operational efficiency.
- Streamlined post-production processes for dry cleaning orders, improving organization and customer satisfaction.
Project Associate
Spacex.com
01.2002 - 01.2007
- Assisted in the execution of diverse marketing contracts, enhancing brand visibility.
- Managed video recording, editing, and production, resulting in engaging promotional content.
- Coordinated website design and information architecture for various clients, improving user experience.
- Developed and maintained comprehensive databases for customer and marketing records, streamlining access to vital information.
Transcriptionist
Cyberdesic
06.1999 - 01.2001
- Conducted accurate audio transcriptions for conferences and brainstorming sessions, enhancing communication within the team.
- Edited and refined transcriptions to ensure clarity and professionalism for both co-workers and management.
- Collaborated with various departments to streamline the transcription process, improving turnaround time by 20%.
- Developed strong attention to detail and time management skills while working in a fast-paced internet development environment.
Education
Associate of Science - Network Administration
Heartland Community College
Normal, IL06-2027
Skills
- Cocktail preparation skills
- Computer system troubleshooting
- Network configuration and troubleshooting
- Customer engagement
- Database management
- Data organization
- Workforce development
- Culinary preparation
- Food safety compliance
- Visual communication design
- Operational leadership
- Proficient in Microsoft Office
- Mobile app development
- Network management
- Information security protocols
- Experience with nonprofit organizations
- Administrative support
- Operational efficiency management
- Creative photography skills
- Customer service
- Team leadership
- Accurate transcription services
- Video production
- Web application management
- Strong multitasking
Accomplishments
- Improved team productivity with morale-boosting incentives.
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Supervised team of 10 staff members.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Collaborated with team of 20 in the development of web domains and content.
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Bartender
Outback Steakhouse
12.2018 - 05.2025
Warehouse Manager
Recycling Furniture for Families
01.2009 - 01.2010
General Manager
Concord Custom Cleaners
02.2002 - 09.2007
Project Associate
Spacex.com
01.2002 - 01.2007
Transcriptionist
Cyberdesic
06.1999 - 01.2001
Associate of Science - Network Administration
Heartland Community College
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