Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jordan Stambaugh

Painesville

Overview

12
12
years of professional experience
1
1
Certification

Work History

Integrated services account manager

AT&T
01.2024 - Current
  • As part of AT&T’s National Distribution team, I am responsible for in-field sales & customer service. When a technician is dispatched for a scheduled service or installation, an Integrated Solutions Consultant is dispatched with them to help walk customers through set up process, app registrations, and ultimately sell more products in the AT&T suite.
  • My responsibilities include:
  • Upfront, in person customer service
  • Maintaining knowledge of all AT&T services, products, and promotions
  • On the spot sales to current AT&T customers
  • Money & inventory management
  • Organizational skills including inventory, financial information, paperwork, customer trade-ins, handling supplied equipment and more
  • Maintaining proper attendance, starting days & following dispatches/logged activities in a timely and efficient manner
  • Attending 2 virtual and 1 physical meeting with my team weekly to brush up on promotional changes and knowledge
  • Driving and maintaining a fleet vehicle, assuring it is handled correctly and treated as policy states
  • Using a dispatch management system to keep all activities up to date and tracked, per company policy
  • Utilizing social media, cold calling, advertising, and referrals to grow a customer base & acquire new business daily
  • Use of a proprietary POS system to manage, create, upgrade, and maintain AT&T accounts and products for customers
  • Building strong relationships with community members and businesses, including but not limited to, local law enforcement, firefighters, hospitals, nursing homes, schools, and more
  • Attending schedule sales events as part of the AT&T/FirstNet sales force
  • Building and maintaining rapport with AT&T and contracted technicians to assure a seamless process for the customers as well as a mutually beneficial relationship with the technicians
  • Use & maintenance of company provided cellphone, iPad, and card reader system, per the company’s policies

Shift Manager

CVS Health
11.2022 - 01.2024
  • I am responsible for opening/ closing store. Beginning day with counting drawers making sure photo operation center was ready checking back room stock doing counts delegating work to my peers and staff. receiving truck. End of day looks like counting money, shutting down automated checkouts store readiness for next day making sure store is secure, making sure bathrooms are clean and back room is tidy
  • Facilitated pharmacist and technician tasks by performing duties that allowed them to focus on core responsibilities.
  • Conducted interviews with new candidates to ensure suitability for pharmacy and front door roles.
  • Facilitated necessary training for store associates to enhance their skills and performance.
  • Ensured associates had essential tools for learning and succeeding in their roles.

Solutions Specialist/M.I.T.

Cricket Wireless
09.2020 - 11.2022
  • Worked as a manager trainee Cricket Wireless. In my duties, I was in charge of scheduling, money handling, inventory management, ordering of inventory, day to day store operations, as well as maintaining effective sales and hitting at or above metrics required by company. During my time in this position, I maintained a solid rank in the top 10 for my state and exceeded sales expectations and requirements.
  • Responsibilities:
  • Cash handling
  • Key holder
  • Loss prevention
  • Asset management
  • Scheduling
  • Interviewing
  • Hiring process
  • Sales to a quota
  • Morale building exercises
  • Training (distribution and execution)
  • General retail duties

Drywall Hanger

Dadman Drywall
12.2019 - 08.2020
  • Hung drywall commercial and residential very fast paced, mostly part time

Warehouse Associate

Mace Security International
10.2019 - 08.2020
  • Shipping and receiving, loaded and unloaded trucks, prepared packages for shipping, inventory management

Painter

PARAMOUNT PAINTING
03.2018 - 08.2019
  • Painted houses decks and commercial

Picker/Packer/Shipper

XPO Logistics
01.2015 - 02.2018
  • Picked orders placed on skids, rode a walkie jack, forklift, loaded/unloaded trucks, LTL

Inventory Specialist

L&M Tire and Wheel
03.2013 - 11.2016
  • Inventory control, prepped bays for jobs, customer service

Education

High school diploma - General Studies

Chambersburg Area Shs
Chambersburg, PA
06.2012

Skills

  • INVENTORY (3 years)
  • Sales (3 years)
  • Logistics (3 years)
  • Drywall
  • Carpentry
  • Handyman
  • Construction
  • Landscape Maintenance
  • Mechanical Knowledge
  • Remodeling (4 years)
  • Remodeling
  • Leadership Experience (4 years)
  • Customer Service (5 years)
  • Mowing
  • Plumbing
  • Materials Handling
  • Forklift (3 years)
  • Customer service
  • Supervising experience
  • Leadership
  • Cash handling (4 years)
  • Sales (2 years)
  • Shift management (2 years)
  • Forklift
  • Cash register
  • Load & unload
  • Construction (4 years)
  • Negotiation

Certification

  • Forklift Certification
  • Pallet Jack Certification
  • IPC-610 June 2022 to June 2024
  • Driver's License December 2023 to December 2025

Timeline

Integrated services account manager

AT&T
01.2024 - Current

Shift Manager

CVS Health
11.2022 - 01.2024

Solutions Specialist/M.I.T.

Cricket Wireless
09.2020 - 11.2022

Drywall Hanger

Dadman Drywall
12.2019 - 08.2020

Warehouse Associate

Mace Security International
10.2019 - 08.2020

Painter

PARAMOUNT PAINTING
03.2018 - 08.2019

Picker/Packer/Shipper

XPO Logistics
01.2015 - 02.2018

Inventory Specialist

L&M Tire and Wheel
03.2013 - 11.2016

High school diploma - General Studies

Chambersburg Area Shs

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Jordan Stambaugh