Jordan Stein
N/A
Casa Grande,AZ
1
Certification
2027
years of professional experience
Dedicated Medical Assistant graduate with 4 years of healthcare experience supporting medical operations, patient care, medical records, scheduling, and facility coordination. Experienced in fast-paced healthcare environments requiring accuracy, confidentiality, organization, and strong communication. Dependable and compassionate professional seeking to bring a strong healthcare foundation and patient-focused approach to a hospital or clinical team.
Work History
Full Time Parent
- Took a planned career break to provide full-time care for my child.
- Now ready to return to the healthcare workforce.
Dispatch/Onboarding Manager/Medical Records
2 Years 9 Months- Coordinated multi-location routes and schedules for drivers, ensuring timely specimen pickup and delivery.
- Maintained consistent communication with drivers, healthcare facilities, and laboratory personnel to coordinate services and resolve issues.
- Trained interns on specimen collection procedures, laboratory protocols, patient information collection, and proper documentation.
- Collected and processed patient specimens, including blood, COVID-19, and drug testing samples, following established safety and collection procedures.
- Updated and verified patient demographics, insurance information, and medical records for accuracy.
- Communicated laboratory results to healthcare facilities while maintaining patient confidentiality and HIPAA compliance.
- Scheduled appointments and coordinated laboratory services based on facility and patient needs.
- Managed telephone communications, administrative tasks, bookkeeping, inventory, and front- and back-office operations.
- Maintained medical records and assisted with accurate documentation and data entry.
- Processed new facility accounts, contracts, and LLC information while ensuring accurate system setup.
Beverage Server
5 Months- Served beverages
- Problem solving
- Basic math
Scheduling / Customer Service Representative
1 Year 2 Months- Answered inbound calls
- Made outbound calls
- Resolved issues
- Organized schedules between tech and customers
- Sales
- Hybrid remote
Education
CMA certification
Skills
Medical Assisting
Patient Care
Medical Records
HIPAA Compliance
Patient Intake
Vital Signs
Specimen Collection
Medical Terminology
Scheduling & Appointment Coordination
Data Entry & Documentation
Insurance/Patient Information
Electronic Medical Records (EMR)
Customer Service
Healthcare Communication
Dispatch
Onboarding
Medical records
Certification
CPR Certification, BLS Certification
Timeline
Beverage Server
Lone Butte Casino
10.2021 - 03.2022Read More
Dispatch/Onboarding Manager/Medical Records
Rapid Test Laboratories
07.2021 - 04.2024Read More
Scheduling / Customer Service Representative
Erus Energy
08.2020 - 10.2021Read More
Uei College
CMA certification
Read More
Full Time Parent
N/A
2024 - CurrentRead More