Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
10
10
years of professional experience
Work History
Assistant Community Director
Titan Corporation
01.2022 - 10.2024
Managed leasing processes, including application approval, lease signings, move-in coordination, and security deposit refunds for seamless tenant transitions.
Managed administrative functions like month-end close and contract preparation.
Increased resident satisfaction by addressing and resolving concerns promptly and professionally.
Collected rent and utilities for 344-unit property and maintained 1% delinquency rate.
Assisted in the preparation of annual budgets, ensuring financial goals were met while maintaining excellent property standards.
Community Leasing Consultant
First Communities Management
03.2021 - 01.2022
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Conducted thorough market research to stay informed of current trends and competitor offerings.
Responded to requests and scheduled appointments for property showings.
Increased tenant satisfaction by promptly addressing concerns and resolving issues.
Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
Executive Assistant
The Agent's Marketing Group
12.2019 - 03.2021
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
Handled executive communication by managing emails, phone calls, and scheduling appointments.
Organized and coordinated conferences and monthly meetings.
Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
Collaborated on special projects to improve overall business operations within the organization efficiently.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Ultrasound Technician/Office Manager
Baby Bloom Ultrasound Studio
08.2017 - 04.2019
Handled high-volume phone calls with professionalism, redirecting inquiries to appropriate departments while maintaining excellent customer service standards.
Assisted in the preparation of financial reports and invoices, contributing to accurate record-keeping and timely payment processing.
Resolved customer complaints effectively by listening attentively, empathizing with their concerns, and providing prompt solutions tailored to individual needs.
Implemented an organized filing system, facilitating quick access to important documents and improving overall productivity.
Accounts Receivable Coordinator
Rescare Homecare
02.2015 - 07.2017
Supported month-end closing procedures by reconciling accounts receivable ledgers and preparing aging reports for management review.
Improved invoice accuracy by thoroughly reviewing billing data before issuing final statements.
Expedited payment collection with timely submission of invoices and proactive communication with clients.
Strengthened relationships with key clients by providing exceptional service in addressing inquiries regarding account balances or payment issues.
Education
High School Diploma -
Open Bible Christian School
Valdosta, GA
08-2012
Skills
Resident relations
Problem-solving
Organizational skills
Financial reporting
Data entry
Scheduling and calendar management
Bookkeeping
Credit and collections
Computer skills
MS office
Customer relationship management
Goal setting
Timeline
Assistant Community Director
Titan Corporation
01.2022 - 10.2024
Community Leasing Consultant
First Communities Management
03.2021 - 01.2022
Executive Assistant
The Agent's Marketing Group
12.2019 - 03.2021
Ultrasound Technician/Office Manager
Baby Bloom Ultrasound Studio
08.2017 - 04.2019
Accounts Receivable Coordinator
Rescare Homecare
02.2015 - 07.2017
High School Diploma -
Open Bible Christian School
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