Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Timeline
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Jordan Storm

Jordan Storm

West Palm Beach,United States

Summary

Performance-oriented Sales Leader offering an exceptional record of achievement over 10-year career. Tenacious manager with a strategic and analytical approach to solving problems, bringing in customers, and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

17
17
years of professional experience

Work History

Membership Director

Capstone Hospitality
01.2022 - Current
  • Responsible for generating and managing membership sales, creating and executing member-focused events, and developing effective marketing and branding strategies for the clubs that oversee
  • Generated over $500,000 in initiation fees during the first year through strategic marketing campaigns and membership drive initiatives
  • Organized and executed member-focused events aimed at enhancing member experience and attracting potential new members to the club
  • Developed lead-generation strategies and implemented effective marketing campaigns, resulting in increased membership sales
  • Conducted in-depth market analysis to identify trends and competitor activities in the surrounding areas, leading to the formulation of targeted marketing and sales strategies
  • Utilized advanced data analytics and CRM systems to track membership sales performance, derive actionable insights, and optimize the sales process
  • Spearheaded new marketing initiatives that significantly enhanced the club's brand visibility and exposure within the local community.

Sales Manager & Club Fitter

Arkansas Golf Center
05.2019 - 12.2021
  • Recognition by Golf Digest: Being awarded as a Top 50 Driving Range and Fitting Center by Golf Digest.
  • Impressive Growth: Achieving a record increase of 230% in the store's 13-year history is truly remarkable
  • Golf Fittings Expertise: Conducting over 250 fittings and obtaining certification from all major brands.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.

Assistant Baseball Coach/Recruiting Coordinator

State Fair Community College
06.2018 - 05.2019
  • Player Development: Assisting in the development in over 50 players' skills and techniques, including hitting, pitching, fielding, and base running. Took the team's average from .239 to .287 and increased OPS by over 200 points.
  • Practice Planning: Collaborating with the head coach to plan and organize practices, drills, and training sessions to maximize player development and team cohesion
  • Game Strategy: Analyzing opponents and assisting in developing game strategies, including lineup decisions, defensive alignments, and in-game adjustments
  • Skill Instruction: Providing individualized instruction and feedback to players to help them improve specific aspects of their game
  • Recruitment: Assisting in the recruitment and scouting of potential student-athletes, including evaluating talent, attending high school games, and building relationships with coaches and players
  • Team Culture: Fostering a positive team culture built on respect, accountability, and teamwork
  • Equipment and Facilities: Assisting with equipment management, field maintenance, and ensuring the proper use and care of facilities
  • Community Engagement: Representing the team and the college in the community, including participating in outreach events, fundraisers, and community service activities
  • Professional Development: Continuously seeking opportunities for professional growth and development, including attending coaching clinics, seminars, and workshops.

Store Manager & Embroidery Trainer

Lids
09.2011 - 12.2017
  • Performance Improvement: Upon assuming the role of Store Manager, quickly implemented strategies that propelled the store from 25/33 in the region's key metrics to 2/33 within the first month and eventually to the top position, maintaining this ranking for an impressive 13 months
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Instructor & Coach

Sho ME Baseball Camp
05.2009 - 07.2014
  • Supervision of Campers: With 125 campers ranging in age from 8 to 18, ensuring their safety, well-being, and adherence to camp rules was paramount
  • This included overseeing activities in the dormitories, organizing schedules, and addressing any issues or concerns that arose among the campers
  • Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
  • Mentored assistant coaches to develop their leadership skills and improve their understanding of coaching strategies.
  • Maintained up-to-date knowledge of baseball rules and regulations through regular professional development opportunities, ensuring accurate instruction for players.

Banquet Captain & Server

Big Cedar Lodge
05.2007 - 08.2011
  • Event Coordination: Overseeing the setup, execution, and breakdown of over 100 events, including weddings, corporate banquets, conferences, and other special occasions.
  • Client Interaction: Serving as the main point of contact for clients and event planners, addressing their needs, managing their expectations, and ensuring that all details of the event are executed according to their specifications
  • Scheduling and Assignments: Creating work schedules, assigning tasks, and providing direction to staff members to ensure adequate coverage and efficient workflow during events
  • Training and Development: Providing training, guidance, and support to banquet staff to enhance their skills, professionalism, and ability to deliver exceptional service
  • Problem Solving: Resolving any issues or challenges that arise during events, such as last-minute changes, guest complaints, or technical difficulties, with composure and professionalism
  • Safety and Compliance: Ensuring that all health, safety, and sanitation regulations are followed, including food handling procedures, fire safety protocols, and alcohol service regulations
  • Inventory Management: Managing inventory levels of banquet supplies, such as linens, tableware, and beverages, and coordinating with the appropriate departments for restocking as needed
  • Event Planning Support: Assisting with event planning and logistics, including menu selection, room layout, decor setup, and audiovisual equipment coordination, to ensure that client expectations are met and exceeded.

Education

Bachelor's degree - Psychology

University of Arizona
Tucson
02.2019

Associate of Arts - AA -

St. Louis Community College
St Louis, MO
01.2014

Some College (No Degree) -

PGA PGM Program
Arlington, TX

Skills

  • Social Media Marketing
  • Sales management
  • Partnership Development
  • CRM proficiency
  • Customer Service
  • Staff Training and Development
  • Business development and planning
  • Appointment Scheduling
  • Strategic Planning
  • Inventory Management
  • B to B sales
  • Closing Techniques
  • Sales Projections
  • Data Analytics
  • Business Analytics
  • Account Management
  • Territory Management
  • Competitor Analysis
  • Sales Statistics Analysis
  • Lead Generation

Websites

Personal Information

Title: Membership Director at Capstone Hospitality | Sales and Marketing

Timeline

Membership Director

Capstone Hospitality
01.2022 - Current

Sales Manager & Club Fitter

Arkansas Golf Center
05.2019 - 12.2021

Assistant Baseball Coach/Recruiting Coordinator

State Fair Community College
06.2018 - 05.2019

Store Manager & Embroidery Trainer

Lids
09.2011 - 12.2017

Instructor & Coach

Sho ME Baseball Camp
05.2009 - 07.2014

Banquet Captain & Server

Big Cedar Lodge
05.2007 - 08.2011

Bachelor's degree - Psychology

University of Arizona

Associate of Arts - AA -

St. Louis Community College

Some College (No Degree) -

PGA PGM Program

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Jordan Storm