Jordan Summers
Waxahachie,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Service Technician
United Site Services
06.2022 - Current
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Conducted regular safety audits for serviced equipment, minimizing potential hazards in client environments.
Class A CDL Driver
Prime Inc
11.2019 - 06.2022
- Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
- Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
- Kept detailed records of miles driven, fuel expenses, maintenance costs, and delivery information for reporting purposes.
- Coordinated closely with dispatchers for real-time updates on route changes or potential delays due to unforeseen circumstances.
- Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
- Enhanced customer satisfaction by providing timely and consistent communication regarding shipment status.
- Maintained a clean driving record through adherence to safety regulations and defensive driving techniques.
- Handled load documentation, obtained signatures, and provided copies to destination staff.
- Met DOT requirements by maintaining current records and documenting reportable incidents.
- Upheld strict compliance with all DOT regulations, including hours of service rules, weight restrictions, and vehicle inspections.
- Improved overall fleet safety by participating in ongoing professional development opportunities aimed at enhancing driving skills and knowledge of industry best practices.
Housekeeper
Eagle Flats Village
04.2017 - 11.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
Education
High School Diploma -
Chillicothe High School
Chillicothe, TX05.2016
Skills
- Friendly, Positive Attitude
- Customer Service
- Problem-Solving
- Critical Thinking
- Attention to Detail
- Work with Minimal Supervision
- Valid Driver's License
- Punctual and Reliable
- Problem and Issue Resolution
- Documentation And Reporting
- Professional and Courteous
- Customer Relationship Management
- HVAC Systems
Timeline
Service Technician
United Site Services
06.2022 - Current
Class A CDL Driver
Prime Inc
11.2019 - 06.2022
Housekeeper
Eagle Flats Village
04.2017 - 11.2019
High School Diploma -
Chillicothe High School