Motivated individual with experience in customer service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
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- Responsibility include verifying patients insurance coverage
- Auditing patient's accounts to verify the payments have been received from insurance carriers
- Making sure the patient's records are complete
- Making sure all patients reports and documents are uploaded into the system
- Following up on late or missing payments
- Prepping unpaid balances for arbitration or litigation.
- Responsibilities included communicating with clients
- Prepping files for litigation
- Coordinating and obtaining medical records for the patient's
- Following up with the patient's health care providers to make sure care was ongoing
- Following up on clients status regarding treatment
- Hosted tables and provided excellent customer service to guests at a busy restaurant
- Maintained a clean and organized work area to ensure customer satisfaction
- Demonstrated excellent communication and interpersonal skills when interacting with customers
- Exceeded customer expectations by providing prompt and friendly service.