Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Trail Building
Timeline
Generic

Jordan Tattersall

Teton Village,WY

Summary

Committed worker with experience serving hot, delicious food while maintaining friendly atmosphere. Supported multiple FOH duties for optimal service to every guest. Ran food, seated customers and discussed menu options. Kept dining area clean with proactive attention to departing guests, empty plates and spills. Efficient Food Runner known for high productivity and ability to complete tasks swiftly. Possess specialized skills in order accuracy, timely food delivery, and maintaining cleanliness standards. Excel in communication, teamwork, and adaptability, ensuring smooth operation in fast-paced environments. Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations. Efficient and proactive professional in hospitality support roles, known for high productivity levels and the ability to complete tasks swiftly and accurately. Specialize in inventory management, customer service, and beverage preparation techniques. Excel in teamwork, communication, and adaptability, ensuring smooth operations and positive guest experiences. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Food Runner

Il Villaggio Osteria Jackson Hole
Teton Village, Wyoming
01.2023 - 07.2024
  • Informed servers of any special dietary needs or allergies communicated by customers.
  • Restocked bar items such as beer taps, wine bottles, liquor bottles and garnishes.
  • Replenished water glasses, bread baskets, condiments and other necessities during meal service.
  • Resolved customer complaints quickly and efficiently while adhering to company policies.
  • Followed proper sanitation guidelines when handling food products.
  • Collaborated with management team on ways to improve service levels within the restaurant.
  • Responded promptly to customer inquiries and requests for additional items or services.
  • Checked all dishes before delivering them to ensure quality standards were met.
  • Helped maintain organization of walk-in coolers and freezers according to health department regulations.
  • Communicated with chefs regarding potential menu changes or specials for the day.
  • Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
  • Delivered food to guests in a timely manner while following safety protocols.
  • Provided assistance with clearing plates from tables after meals were completed.
  • Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
  • Maintained a clean and organized work area throughout shift operations.
  • Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
  • Organized food orders and ensured accuracy of items served to customers.
  • Assisted in training new staff members on restaurant operations and procedures.
  • Ensured that all orders were correct before leaving the kitchen area.
  • Ensured compliance with health code regulations related to food storage temperatures.
  • Assisted servers in setting up tables for guests.
  • Monitored food quality before serving, ensuring all dishes met establishment standards.
  • Facilitated communication between the kitchen and the dining staff to enhance guest experience.
  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying into register.
  • Collaborated with kitchen staff to manage order accuracy and address any discrepancies.
  • Utilized point of sale (POS) systems to relay orders and manage customer bills when necessary.
  • Assisted in preparing dishes for service by garnishing and checking presentation.
  • Supported the kitchen staff by restocking supplies and preparing ingredients during peak times.
  • Seamlessly adapted to changes in menu or kitchen procedures to maintain service efficiency.
  • Maintained knowledge of menu items and daily specials to answer customer inquiries.
  • Efficiently delivered food orders from kitchen to tables, ensuring timely service.
  • Ensured all dishes were served at the correct temperature and presentation.
  • Participated in team meetings to discuss service improvements and guest feedback.
  • Employed strong organizational skills to handle high-volume service periods without compromising quality.
  • Actively contributed to the team by taking on additional duties during staff shortages or special events.
  • Conducted regular checks on tables to offer additional services and ensure customer satisfaction.
  • Removed dishes and glasses from tables for cleaning.
  • Helped in training new food runners, sharing best practices and operational knowledge.
  • Maintained cleanliness and organization of serving stations and dining areas.
  • Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
  • Assisted with the setup and breakdown of the dining area before and after service hours.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Stocked displays with new and transferred merchandise.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Removed trays and stacked dishes for return to kitchen after finished meals.
  • Greeted frequent visitors by name and explained new promotions.
  • Filled and served various beverages for customers.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Stocked service stations with ice, napkins and straws.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Asked customers about meals to assess satisfaction and collect vital feedback.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Effectively multitasked within fast-paced environment.
  • Greeted guests with friendliness and professionalism.
  • Provided exceptional customer service, responding promptly to requests and concerns.
  • Transferred supplies and ingredients between storage and kitchen areas by hand or cart.
  • Adhered to food safety and handling protocols to maintain a hygienic service environment.
  • Greeted and welcomed customers as they arrived at the restaurant.

Food Runner

Spur Restaurant & Bar
Teton Village, Wyoming
12.2022 - 01.2023
  • Greeted and welcomed customers as they arrived at the restaurant.
  • Informed servers of any special dietary needs or allergies communicated by customers.
  • Restocked bar items such as beer taps, wine bottles, liquor bottles and garnishes.
  • Replenished water glasses, bread baskets, condiments and other necessities during meal service.
  • Followed proper cash handling procedures when accepting payments from customers.
  • Resolved customer complaints quickly and efficiently while adhering to company policies.
  • Followed proper sanitation guidelines when handling food products.
  • Collaborated with management team on ways to improve service levels within the restaurant.
  • Responded promptly to customer inquiries and requests for additional items or services.
  • Checked all dishes before delivering them to ensure quality standards were met.
  • Helped maintain organization of walk-in coolers and freezers according to health department regulations.
  • Communicated with chefs regarding potential menu changes or specials for the day.
  • Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
  • Delivered food to guests in a timely manner while following safety protocols.
  • Provided assistance with clearing plates from tables after meals were completed.
  • Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
  • Maintained a clean and organized work area throughout shift operations.
  • Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
  • Organized food orders and ensured accuracy of items served to customers.
  • Assisted in training new staff members on restaurant operations and procedures.
  • Ensured that all orders were correct before leaving the kitchen area.
  • Ensured compliance with health code regulations related to food storage temperatures.
  • Assisted servers in setting up tables for guests.
  • Monitored food quality before serving, ensuring all dishes met establishment standards.
  • Facilitated communication between the kitchen and the dining staff to enhance guest experience.
  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying into register.
  • Collaborated with kitchen staff to manage order accuracy and address any discrepancies.
  • Utilized point of sale (POS) systems to relay orders and manage customer bills when necessary.
  • Assisted in preparing dishes for service by garnishing and checking presentation.
  • Supported the kitchen staff by restocking supplies and preparing ingredients during peak times.
  • Seamlessly adapted to changes in menu or kitchen procedures to maintain service efficiency.
  • Maintained knowledge of menu items and daily specials to answer customer inquiries.
  • Efficiently delivered food orders from kitchen to tables, ensuring timely service.
  • Ensured all dishes were served at the correct temperature and presentation.
  • Participated in team meetings to discuss service improvements and guest feedback.
  • Employed strong organizational skills to handle high-volume service periods without compromising quality.
  • Actively contributed to the team by taking on additional duties during staff shortages or special events.
  • Conducted regular checks on tables to offer additional services and ensure customer satisfaction.
  • Removed dishes and glasses from tables for cleaning.
  • Helped in training new food runners, sharing best practices and operational knowledge.
  • Maintained cleanliness and organization of serving stations and dining areas.
  • Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
  • Assisted with the setup and breakdown of the dining area before and after service hours.
  • Adhered to food safety and handling protocols to maintain a hygienic service environment.
  • Transferred supplies and ingredients between storage and kitchen areas by hand or cart.
  • Provided exceptional customer service, responding promptly to requests and concerns.
  • Greeted guests with friendliness and professionalism.
  • Effectively multitasked within fast-paced environment.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Asked customers about meals to assess satisfaction and collect vital feedback.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Stocked service stations with ice, napkins and straws.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Filled and served various beverages for customers.
  • Greeted frequent visitors by name and explained new promotions.
  • Removed trays and stacked dishes for return to kitchen after finished meals.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Stocked displays with new and transferred merchandise.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Supported serving staff in delivering accurate and well-presented food orders.

Education

Jackson Hole High School
Jackson, WY
06-2026

Skills

  • Customer service
  • Team collaboration
  • Inventory management
  • Problem solving
  • Hospitality service expertise
  • Active listening
  • Strong work ethic
  • Supply restocking
  • Team building
  • Table bussing
  • Heavy lifting
  • Dining room management
  • Employee training
  • Meal delivery
  • Restaurant etiquette
  • Valid Driver's license
  • Problem-solving
  • Foodservice
  • Cleanliness
  • Bussing tables
  • Strong teamwork
  • Efficient movement

Certification

  • Osha certified
  • Wilderness First Aid certified
  • Drivers License

Languages

English
Professional

Affiliations

  • Bike team
  • Former lax player
  • Skier
  • Hiker

Trail Building

  • Worked with numerous tools and machinery to improve Jackson's trail system.

Timeline

Food Runner

Il Villaggio Osteria Jackson Hole
01.2023 - 07.2024

Food Runner

Spur Restaurant & Bar
12.2022 - 01.2023

Jackson Hole High School
Jordan Tattersall
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