Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jordan Teliaferro

McDonough,GA

Summary

Beginner Spanish speaker, adroit problem solver, and effectively tech savvy. I am also an excellent team sport with a strong willingness to learn, and I possess the ability to catch on to new concepts with ease.

Overview

5
5
years of professional experience
1
1
Certification

Work History

OTR Truck Driver

Butler Transportation
12.2024 - Current
  • Drive 53’ foot refer units OTR across 42 states
  • Receive pre plans, pick up and drop off loads at various shippers and receivers on time
  • Perform a daily pre trip truck inspection
  • Complete end of day and final delivery paperwork

Customer Service Rep II

Nordstrom Rack
05.2023 - 09.2024
  • Answering customer questions about the company, products, or services
  • Resolving customer complaints
  • Directing customers to the correct department or supervisor
  • Taking orders and processing payments
  • Making changes to customers' accounts
  • Handling returns and exchanges
  • Placing orders for customers

Customer Service Representative

Saks off 5th
01.2021 - 02.2023
  • Assisted customers in making online orders
  • Directed clients to corresponding departments regarding fraud, shipping, and credit card issues
  • Provided etas for packages and assisted in customer delivery changes
  • Provided customers with information regarding trouble shooting account issues, questions about different store locations, sales, item SKUs etc.

Education

CDL trucking school - undefined

Black Sheep Automotive
Rockmart
10.2024

LMT License - Massage Therapy

Georgia Career Institute
Conyers
03.2023

High School diploma - undefined

Dutchtown HighSchool
Hampton
05.2020

Skills

  • Time management
  • Documentation management
  • Scheduling
  • Typing
  • Route planning
  • Troubleshooting

Certification

  • Red Cross AED certification February 2023
  • Red Cross CPR Certification February 2023
  • Class A Commercial Driver License (No restrictions) October 2024

Timeline

OTR Truck Driver

Butler Transportation
12.2024 - Current

Customer Service Rep II

Nordstrom Rack
05.2023 - 09.2024

Customer Service Representative

Saks off 5th
01.2021 - 02.2023

CDL trucking school - undefined

Black Sheep Automotive

LMT License - Massage Therapy

Georgia Career Institute

High School diploma - undefined

Dutchtown HighSchool

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