Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Thibodeaux

Pascagoula,MS

Summary

Proven track record of exceptional customer service and cash handling, honed across roles from Server at Juanita's Kitchen to Cashier at Harbor Freight Tools USA. Demonstrated ability to enhance guest engagement and streamline operations, achieving significant improvements in customer satisfaction. Skilled in multitasking and maintaining a strong work ethic under pressure. Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

8
8
years of professional experience

Work History

Server

Juanita's Kitchen
06.2024 - Current
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Delivery Driver

Auto Zone Auto Parts
06.2022 - 09.2022
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Inspected load security and checked for damages.
  • Completed on-time deliveries by choosing best and most efficient routes.

Cashier

Harbor Freight Tools USA
03.2020 - 06.2022
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card, and check transactions to complete customer purchases.

Ward Clerk

Consolata Nursing Home
05.2018 - 03.2020
  • Documented latest information in computer system and printed paperwork.
  • Supported office staff and operational requirements with administrative tasks.
  • Filled out records, staffing sheets, and patient documents.
  • Answered multi-line phone systems to manage incoming and outgoing calls for busy [Type] department.
  • Provided valuable assistance during emergency situations by quickly alerting appropriate medical personnel when necessary.

Cashier

Raising Cane's Restaurants
01.2017 - 05.2018
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Operated cash register to record transactions accurately and efficiently.

Education

High School Diploma -

New Iberia Senior High
New Iberia, LA
05.2017

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement

Timeline

Server

Juanita's Kitchen
06.2024 - Current

Delivery Driver

Auto Zone Auto Parts
06.2022 - 09.2022

Cashier

Harbor Freight Tools USA
03.2020 - 06.2022

Ward Clerk

Consolata Nursing Home
05.2018 - 03.2020

Cashier

Raising Cane's Restaurants
01.2017 - 05.2018

High School Diploma -

New Iberia Senior High

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Jordan Thibodeaux