Jordan Thomas
Newberry,FL
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
5
5
years of professional experience
Work History
Manager
Dominos's Pizza
Newberry, FL
09.2019 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Provided leadership during times of organizational change or crisis situations.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and hired qualified candidates to fill open positions.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Newberry High School
Newberry, FL06-2021
Skills
- Time Management
- Team Leadership
- Cross-Functional Teamwork
- Cost Control
- Labor Management
- Quality Control
- Inventory Management
References
References available upon request.
Timeline
Manager
Dominos's Pizza
09.2019 - Current
High School Diploma -
Newberry High School
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