Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jordan Thomas

Ontario,CA

Summary

Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server/Server Lead

The State Restaurant
07.2019 - Current
  • Started as a host and a food expo
  • Trained host and food expo in 2020
  • Promoted to serving in the beginning of 2021
  • Promoted to lead server in October of 2021
  • Waited tables
  • Communicate with customers
  • Food menu knowledge
  • Cocktail and liquor knowledge
  • Cicerone level 1 beer server
  • Trained new hires/ new servers
  • Worked with managers to improve restaurant functions
  • Delegated tasks throughout each shift

Team Member

Blaze Pizza
08.2017 - 09.2019
  • Trained as cook and food expo
  • Wash dishes
  • Prep food
  • Cashier
  • Help customer with putting on toppings/taking orders
  • Clean Sweep and mop
  • Organize produce order
  • Train new people as a cook/food expo

Gate

Big League Dreams
06.2016 - 09.2017
  • Worked in the front office
  • Gave customer service
  • Checked bags
  • Made sure people did not bring in anything they are not supposed to bring
  • Helped with field maintenance when needed

Education

No Degree - Fire Technology

Mt. San Antonio College
Walnut, CA
06-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Accomplishments

    Mt. San Antonio College 78th Basic Fire Academy, Training Officer, Fall 2024

    Mt. San Antonio College EMT School, Spring 2022

Certification

Firefighter I

Hazmat Awareness

Hazmat Operations

Wildland


Timeline

Server/Server Lead

The State Restaurant
07.2019 - Current

Team Member

Blaze Pizza
08.2017 - 09.2019

Gate

Big League Dreams
06.2016 - 09.2017

No Degree - Fire Technology

Mt. San Antonio College

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Jordan Thomas