Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jordan Tracy

Chehalis

Summary

Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs. Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.

Overview

6
6
years of professional experience
1
1
Certification

Work History

CNA Lead, Admin/Office Assistant

Curtis Hill Manor AFH LLC
10.2022 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Reduced office supply costs with diligent inventory management and strategic purchasing decisions.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Supported owner/operator with calendar management, meeting preparation, and routine medication/care auditing. Completed medication ordering, grocery, and supplies ordering, marketing and caregiver management.
  • Proactively identified areas for improvement in office procedures, suggesting innovative solutions to address challenges.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Trained new hires on company procedures, systems, and software, ensuring seamless integration into the team.
  • Enhanced team collaboration through effective communication and coordination of tasks among staff members.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Reviewed files, records and other documents to obtain information to respond to requests.

Intelligence Analyst

US Air National Guard
08.2019 - Current
  • Supported decision-makers by providing timely, accurate, and relevant assessments of emerging threats.
  • Analyzed open-source intelligence data to identify potential threats and vulnerabilities.
  • Coordinated with other intelligence agencies to share information and resources.
  • Produced multi-source intelligence reports and products for different agency customers.

Receptionist

Northwest Pediatric Center
11.2021 - 06.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Education

Napavine High School
Napavine, WA

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Dependability
  • Attention to detail
  • Compassionate communication
  • Medication administration
  • Multitasking and organization
  • Critical thinking
  • Active listening
  • Flexibility and adaptability

Certification

  • CNA - Certified Nurse Assistant

Timeline

CNA Lead, Admin/Office Assistant

Curtis Hill Manor AFH LLC
10.2022 - Current

Receptionist

Northwest Pediatric Center
11.2021 - 06.2022

Intelligence Analyst

US Air National Guard
08.2019 - Current

Napavine High School

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Jordan Tracy