Jordan Tran
Huntington Beach,CA
Overview
7
7
years of professional experience
Work History
File Clerk
Deutsche Bank Group
09.2024 - 11.2024
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Maintained physical and computer-based filing systems.
- Examined, categorized, and sorted incoming documents.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Maintained log books and spreadsheets documenting file data and storage receipts.
- Assisted with document scanning and imaging projects to support accurate file back-up.
Tire and Lube Technician
Big O Tires
08.2024 - 09.2024
- Checked fluids, tires, brakes, and other systems as part of [Number]-point inspection.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Kept shop areas neat, clean, and free of safety hazards.
Guest Services Coordinator
Towne Park
04.2023 - 07.2024
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Helped guests unload and load luggage.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Answered guest's questions about property amenities and services.
- Drove varied vehicles, including luxury and sports models, safely and legally.
- Resolved customer complaints through calm, constructive communication.
- Issued and collected claim tickets and processed valet parking fees.
- Inspected vehicles to verify condition ahead of customer returns.
- Entered guest vehicle information and location in computerized valet parking system.
- Provided punctual, polite valet services to uphold professional standards.
Valet
Towne Park
03.2022 - 04.2023
- Answered guest's questions about property amenities and services.
- Helped guests unload and load luggage.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Drove varied vehicles, including luxury and sports models, safely and legally.
- Inspected vehicles to verify condition ahead of customer returns.
- Prioritized safe, secure environments for guests and vehicles through vigilant patrols.
- Entered guest vehicle information and location in computerized valet parking system.
Stocker
Costco
11.2021 - 02.2022
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Performed inventory control, such as counting, and stocking merchandise.
- Answered customer questions and provided detailed product information.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Stocked designated items on shelves, end caps and displays.
Meat Slicer
Shabuya
04.2021 - 11.2021
- Performed meat inspections and checked temperature environment to maximize food safety.
- Adhere to safety and cleanliness standards and maintained equipment.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
Busser
Shabuya
06.2020 - 04.2021
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Trained new staff in bussing and cleaning procedures.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
Server
Silk Noodle Bar
04.2019 - 05.2020
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Rollrritto
09.2018 - 04.2019
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Team Member
Raising Cane's
02.2018 - 09.2018
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma -
Fountain Valley High School
Fountain Valley, CA06-2018
Skills
- General office functions
- Meticulous attention to detail
- Microsoft Excel expertise
- Filing management
- Filter replacement
- Hand tools proficiency
- Inspecting vehicles
- Tire rotations
- Vehicle inspection
- Tire changing and rotation
- Attention to detail
- Power tools
- Policy enforcement
- Vehicle safety
- Cash handling expertise
- Delegation and supervision
- Staff training and development
- Employee scheduling
- Professional appearance
- Customer service and support
- Shelf merchandising
- Protected lifting
- RFID scanning
- Pallet management
- Product restocking
Timeline
File Clerk
Deutsche Bank Group
09.2024 - 11.2024
Tire and Lube Technician
Big O Tires
08.2024 - 09.2024
Guest Services Coordinator
Towne Park
04.2023 - 07.2024
Valet
Towne Park
03.2022 - 04.2023
Stocker
Costco
11.2021 - 02.2022
Meat Slicer
Shabuya
04.2021 - 11.2021
Busser
Shabuya
06.2020 - 04.2021
Server
Silk Noodle Bar
04.2019 - 05.2020
Server
Rollrritto
09.2018 - 04.2019
Team Member
Raising Cane's
02.2018 - 09.2018
High School Diploma -
Fountain Valley High School