Jordan Trapp
Millcreek ,UT
Summary
Experienced with greeting and seating guests efficiently, managing reservations, and providing welcoming environment. Utilizes strong communication skills to ensure smooth interactions and guest satisfaction. Knowledge of handling guest inquiries and resolving issues promptly to maintain positive dining experience.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
The Old Spaghetti Factory International Inc.
12.2022 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Demonstrated strong multitasking skills by handling telephone calls while attending to in-person guest needs.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Ice Cream Scooper
Cold Stone
07.2022 - 10.2022
- Accurately operated cash register to process customer payments.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Utilized strong multitasking abilities while taking orders, completing transactions, and answering questions simultaneously.
- Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.
Education
No Degree - Strategic Communication
University of Utah
Salt Lake City, UT05-2028
High School Diploma -
Alta High School
Sandy, UT05-2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Reservation coordination
- Problem-solving
- Up-selling techniques
Timeline
Restaurant Hostess
The Old Spaghetti Factory International Inc.
12.2022 - Current
Ice Cream Scooper
Cold Stone
07.2022 - 10.2022
No Degree - Strategic Communication
University of Utah
High School Diploma -
Alta High School