Jordan Tucker
Summary
Accomplished Market Sales Development Representative at athenahealth, exceeding sales quotas by 115% through expert pipeline management and targeted campaign planning. Demonstrated leadership as Team Lead and interim assistant manager, enhancing team collaboration and driving business growth. Skilled in cold calling and team building, with a proven track record of fostering customer relationships and achieving significant sales targets.
Overview
21
21
years of professional experience
Work History
Market Sales Development Representative
Athenahealth
04.2024 - Current
- Ended 2024 year at 115% to quota utilizing pipeline management and targeted campaign planning.
- Served as Team Lead, helping team members with planning outreach strategies and holding call sessions, also served as interim assistant manager while direct manager was on sabbatical.
- Built and managed accurate sales pipeline to maintain high volume of activity..
- Won new business by articulating full value of company's capabilities to prospects.
Swing Sales Representative
Athenahealth
09.2023 - 04.2024
- Built quality relationships with stakeholders, leadership and teammates.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Fostered collaborative environment, sharing best practices among sales team.
Business Development Representative
Athenahealth
12.2022 - 08.2023
- Employed Salesforce to track and develop inbound leads.
- Partnered with territory managers and stakeholders to drive business growth and achieve sales targets.
- Participated in departmental training sessions and contributed during team meetings.
Realtor
Pinnace Real Estate Services
08.2020 - 10.2022
- Closed 16 residence deals within first year of licensee against industry average of 9 sales for first year Realtors.
- Nurtured prospective buyers from first cold contact to closed clients.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Deputy Sheriff
Forsyth County Sheriff's Office
07.2016 - 06.2020
- Served as a fugitive investigator in warrant unit, training new investigators in standard operating procedures, department policy, tactical movements and interviews and interrogations.
- Interviewed prospective warrant team members for open unit positions.
- Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
Police Officer
Smyrna Police Department
12.2013 - 06.2016
- Served on department SWAT unit, responding to high risk calls.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Assisted in training new officers in various tactics, department policy and best practices.
Sergeant, Infantry Team Leader
US Army
01.2004 - 01.2009
- Led infantry team through two combat deployments in Baghdad, Iraq to successfully complete missions by providing clear instructions and efficient communication.
- Utilized tactical expertise to make critical decisions under pressure, leading to successful outcomes in high-stress situations.
- Improved morale within the team by addressing concerns promptly and offering constructive feedback.
- Led fire team during infantry dismounted battle drills and situational training exercises.
Education
Core Courses
Kennesaw State University
Kennesaw, GASkills
- Cold calling
- Goal-oriented mindset
- Customer relationship building
- Lead qualification
- Relationship development
- Team building
- Team collaboration
- Team leadership
Timeline
Market Sales Development Representative
Athenahealth
04.2024 - Current
Swing Sales Representative
Athenahealth
09.2023 - 04.2024
Business Development Representative
Athenahealth
12.2022 - 08.2023
Realtor
Pinnace Real Estate Services
08.2020 - 10.2022
Deputy Sheriff
Forsyth County Sheriff's Office
07.2016 - 06.2020
Police Officer
Smyrna Police Department
12.2013 - 06.2016
Sergeant, Infantry Team Leader
US Army
01.2004 - 01.2009
Core Courses
Kennesaw State University