Summary
Overview
Work History
Education
Skills
References
Timeline
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Jordan Turgon

Colorado Springs,CO

Summary

Ambitious professional offering a Master in Business Administration with a concentration in Finance. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines with an extreme attention to detail. Excited to obtain an entry-level position to help launch career while achieving company goals.

Overview

14
14
years of professional experience

Work History

Surgery Scheduler

HCA Healthcare
Overland Park, Kansas
08.2022 - 12.2023
  • As a surgery scheduler I was responsible for managing and maintaining the OR schedule within an Ambulatory Surgery Center
  • This center consists of 4 operating rooms and 2 procedural rooms
  • Currently our caseload totals around 778 cases not including cancellations or rescheduled cases
  • As the only scheduler in the facility attention to detail, time management and positive relationships with other offices are essential to my success.
  • Worked with operating facilities to schedule procedures on behalf of 60 different surgeons.
  • Verified accuracy of billing information prior to scheduling
  • ICD 10, CPT coding and billing analysis
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
  • Booked surgeries according to physician volume and maintained prompt turnaround times
  • Manged red lines due to insurance issues

Ophthalmic Technician

Discover Vision Centers
Leawood, KS
07.2021 - 12.2023
  • As a retina and glaucoma technician, I have gained ample knowledge of various eye conditions, as well as perfecting exceptional patient care
  • My duties include assisting the physician with exams, minor office procedures, and scribing
  • Advised patients on ocular medications, dressings and contact lenses.
  • Counseled patients in surgery and treatment plans.
  • Cleaned, sterilized, and maintained ophthalmic instruments according to established protocols.
  • Maintained records of patient medical histories and test results.
  • Conducted tonometry or tonography tests to measure intraocular pressure.
  • Assisted during in-office surgical procedures
  • Instructed and educated patients on prescriptions and provider instructions to optimize treatment plans.
  • Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation
  • Determined most appropriate tools and treatments for specific eye problems.
  • Sent patient prescriptions to pharmacies and scheduled future appointments.
  • Analyzed test results and contributed to diagnostic discussions.
  • Collected data from visual field testing, retinal imaging, corneal topography.
  • Dispensed eyeglasses according to prescription specifications

Medical Receptionist

Mirabile M.D. Beauty, Health and Wellness
Leawood, KS
06.2020 - 07.2021
  • As a medical receptionist, my duties included checking in cosmetic, gynecology, and medi-weight loss patients
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Developed relationships with clients by providing personalized advice on product selection.
  • Provided training to new employees on procedures related to operating a successful medical spa.

Human Resources- Recruitment Onboarding Specialist

Secruitas Security Services
Kansas City, MO
12.2018 - 06.2021
  • As a high-volume recruiter for armed and unarmed guards, my responsibilities included managing the recruitment of 5 branches including phone interviews, drug screens, MVR screens, and extending offers
  • I was also responsible for a weekly recruiting report tracking recruitment data and analytics
  • Proper communication with branch managers and other HR staff helped ensure candidates were onboarded with ease.
  • Assessed new hires for compliance with company, state and federal requirements.
  • Organized and maintained confidential records for office employee files, health records and protected information.
  • Conducted exit interviews with departing employees to assess satisfaction levels with the onboarding experience.
  • Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
  • Reviewed and updated new client onboarding workflows to drive improvements.
  • Interviewed job applicants to obtain information on work history, education or job skills.
  • Conferred with management to develop or implement personnel policies or procedures.

Sales Specialist

Victoria's Secret
Saint Louis, MO, MO
06.2017 - 12.2018
  • Attention to detail, as well as proper cash counting, documentation, and interpersonal skills, were essential.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Generated daily reports on sales performance metrics such as revenue goals achieved.
  • Contacted new and existing customers to outline benefits of products.
  • Adhered to company initiatives and achieved established goals.
  • Gave top-notch service to everyone in order to provide ample sales opportunities.
  • Resolved customer complaints in a timely manner.
  • Reset store displays for special events and seasonal merchandise changes.
  • Received Angled of the Month twice, promoted from events/seasonal to sales specialist

Events Technician

University of Missouri-Columbia
Columbia, MO
09.2015 - 08.2017
  • Being a positive representation of the university was extremely rewarding and required an extreme level of professionalism as well as ample knowledge of the university
  • Duties included opening and closing the Student Center and Memorial Union, and checking out laptops, rentals, and games to students
  • Events duties consisted of setting up audio-visual equipment, preparing large event spaces, and ensuring space is to clients' preferences by interpreting designs created on tablets
  • Proper time management as well as ensuring appropriate materials proved vital to this role.
  • Modified existing software systems to enhance performance and add new features.
  • Assisted in troubleshooting any technical issues that arose during events.
  • Ensured compliance with all relevant health and safety regulations at each event venue.
  • Responded quickly and efficiently to last minute requests from clients during events.

Medical Receptionist

Nottingham Health and Rehabilitation
Olathe, KS
01.2010 - 08.2014
  • Providing tours of the facility, answering questions, and arranging travel for residents
  • Answering phone lines and assisting nutrition, activities, and rehabilitation staff as necessary
  • These tasks can include stocking food displays, ensuring residents are on time for their rehabilitation appointments, and assisting with any facility activities
  • Responsible for opening and closing business and chapel portion of the facility.
  • Provided compassionate care to elderly patients in a nursing home setting.
  • Demonstrated excellent communication skills when interacting with both staff members and residents.
  • Provided emotional support to residents and their families during difficult times.

Education

Master of Business Administration - Finance - Finance

University of Saint Mary
Overland Park, KS
05.2024

Bachelor of General Studies - Biology, Health And Wellness

University of Missouri
Columbia, MO
05-2021

Skills

  • Document creation
  • Problem-Solving
  • Customer Service
  • Conflict Resolution
  • Active Listening
  • Graphic Design
  • Presentations
  • Time Management
  • Insurance Pre-Certifications
  • Copay Collecting
  • Checking in Patients
  • Schedule Coordination
  • HIPAA Compliance
  • Educating Patients
  • Tool Sterilizing
  • Documentation Review
  • Data Entry
  • Medical Terminology
  • Regulatory Compliance
  • GAAP Knowledge
  • Scribe Expertise
  • Medical Coding

References

References available upon request.

Timeline

Surgery Scheduler

HCA Healthcare
08.2022 - 12.2023

Ophthalmic Technician

Discover Vision Centers
07.2021 - 12.2023

Medical Receptionist

Mirabile M.D. Beauty, Health and Wellness
06.2020 - 07.2021

Human Resources- Recruitment Onboarding Specialist

Secruitas Security Services
12.2018 - 06.2021

Sales Specialist

Victoria's Secret
06.2017 - 12.2018

Events Technician

University of Missouri-Columbia
09.2015 - 08.2017

Medical Receptionist

Nottingham Health and Rehabilitation
01.2010 - 08.2014

Master of Business Administration - Finance - Finance

University of Saint Mary

Bachelor of General Studies - Biology, Health And Wellness

University of Missouri

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