Jordan Tyson
Albany,GA
Summary
Dynamic and motivated professional with a proven record of generating and building relationships, managing projects from concept to completion, and coaching individuals to success. Skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently and develop opportunities that further establish organizational goals.
Overview
6
6
years of professional experience
Work History
Facilities Maintenance Technician
Albany State University
Albany, GA
10.2019 - Current
- Evaluated systems and facility infrastructure to ascertain and improve operational efficiencies.
- Updated logs of actions taken using computer tracking system.
- Disassembled broken, defective and worn out equipment to aid with repairs.
- Used key cutting machines to duplicate or cut new keys.
- Informed customers of setbacks or possible issues with repairs, quickly diagnosing problems to give accurate information.
- Received and processed stock into inventory management system.
- Managed event logistics and operations.
- Planned large-scale events such as conferences, meetings, and university activities.
Store Manager
Follett Higher Education Group: Fort Valley State
Fort Valley, GA
08.2017 - 10.2019
- Plans and prepares work schedules ensuring coverage
- Receive and unload merchandise verify orders, and displays merchandise in accordance with company standards
- Routinely audits accounting and cash functions to ensure policies and procedures are being followed in the store
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Team Lead
Follett Higher Education Group: Darton College
Albany, GA
08.2016 - 08.2017
- Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
- Adapted plans and adjusted equipment to maintain high standards of functionality and safety.
- Coached team members in techniques necessary to complete job tasks.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Checked status of orders and back-ordered products to coordinate efficient shipments.
Education
High School Diploma -
Monroe Comprehensive High School
Albany, GA05.2014
Skills
- Equipment installation
- Verbal and Written Communication
- Multi-Project Coordination
- Assignment Delegation
- Hand and Power Tool Operation
- Load Security and Guidance
- Materials transport
- Recruitment and Hiring
- Inventory procurement
Timeline
Facilities Maintenance Technician
Albany State University
10.2019 - Current
Store Manager
Follett Higher Education Group: Fort Valley State
08.2017 - 10.2019
Team Lead
Follett Higher Education Group: Darton College
08.2016 - 08.2017
High School Diploma -
Monroe Comprehensive High School
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