Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jordan Vasquez

Midland,TX

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Self-directed with adaptability to meet changing operational needs.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Branch Manager

Morrison Supply Company
11.2021 - 06.2023
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Demonstrated knowledge of branch financial products, loans and lines of credit.
  • Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
  • Built rapport with account holders by reaching out with product recommendations and account updates.
  • Developed sales strategy to meet established sales objectives.
  • Facilitated customer satisfaction by executing personal communication and frequent follow-ups.
  • Supervised team of eight branch employees and made recommendations regarding performance evaluations.
  • Generated financial and operational reports to assist management with business strategy.
  • Implemented service improvements to enhance sales cycle.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

Senior Inside Sales Representative

Morrison Supply Company
11.2021 - 01.2022
  • Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
  • Updated accounts and maintained long-term relationships with clients.
  • Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
  • Prepared pricing strategies for current customers to enhance sales and increase profitability.
  • Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
  • Managed four sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
  • Surpassed sales goals by 85% annually with implementation of diverse sales tools and strategies.
  • Consulted with businesses to supply accurate product and service information.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Built relationships with customers and community to promote long term business growth.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Lead Counter Sales Associate

Oberkampf Supply
02.2019 - 10.2021
  • Restocked, rotated and visually merchandised products for maximum sales.
  • Finalized sales by completing payments and required paperwork.
  • Maintained clean, organized and professional counter space with continuous upkeep.
  • Achieved personal sales goals with great upselling and cross-selling abilities.
  • Answered telephone calls to offer information and promote business products.
  • Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
  • Documented orders in computer system with general conditions and special customer requirements.
  • Informed customers about important policies and conditions on sales.
  • Managed rentals and returns processes for diverse customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Used in-store system to locate inventory and place special orders for customers.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Warehouse Manager

Oberkampf Supply
06.2018 - 02.2019
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.

Apprentice Electrician

Dennard Electric
06.2015 - 05.2017
  • Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
  • Understood and used proper tools and equipment to install and maintain electrical systems.
  • Pulled wire through conduits and through holes in walls and floors.
  • Organized materials and tools in to maintain clean and neat work areas.
  • Followed all safety procedures and guidelines to promote safety while working on electrical systems.
  • Helped complete system installations, digging trenches, and breaking up concrete.
  • Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement, or repair.
  • Read and interpreted drawings to provide wiring layouts for new installations
  • Connected wires to circuit breakers, transformers and other components to create working electrical systems.
  • Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
  • Completed full apprenticeship program to become qualified Electrician.
  • Replaced and repaired lighting fixtures and electrical control and distribution equipment.
  • Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
  • Followed state and local building regulations based on National Electrical Code.
  • Tested electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters and oscilloscopes.
  • Installed 120/208 volt systems and 347/600 volt systems.
  • Consulted with management on functionality and lifespan of electrical equipment, advising when continued use may be hazardous.

Education

High School Diploma -

Odessa High School
Odessa, TX
06.2016

Skills

  • Audit Preparation
  • Account Management
  • Account Collections
  • Employee Scheduling
  • Account Retention
  • Revenue Generation
  • Resource Allocation
  • Profit and Loss Reporting
  • Business Development
  • Annual Budget Development
  • Operations Management
  • Employee Performance Reviews
  • Cash Flow and Reconciliation
  • Asset Control

Certification

  • Forklift Certification: 2016- Current
  • Excavator: 2016- 2018
  • Box Truck/ Flatbed

Languages

Spanish
Native or Bilingual

Timeline

Assistant Branch Manager

Morrison Supply Company
11.2021 - 06.2023

Senior Inside Sales Representative

Morrison Supply Company
11.2021 - 01.2022

Lead Counter Sales Associate

Oberkampf Supply
02.2019 - 10.2021

Warehouse Manager

Oberkampf Supply
06.2018 - 02.2019

Apprentice Electrician

Dennard Electric
06.2015 - 05.2017

High School Diploma -

Odessa High School

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