Jordan Vaughn

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

As a member of Chick-fil-A’s team, you are expected to exemplify customer service and hospitality in everything you do. A typical day can vary anywhere from 4-8 hours, primarily performing numerous tasks. At Chick-fil-A, we strive to continuously build a family like culture that also includes growth and accountability. We want to play a pivotal role in helping you reach your goals, no matter what those may be.

Working at Chick-fil-A will challenge and develop you in areas such as teamwork, growth mindsets, problem resolution, creativity, and many more.

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day.

The Ideal Team Member

• Excels in a fast-paced environment and handles stressful situations well
• Loves serving and helping others while valuing teamwork
• Demonstrates our Core 4 Values
• Excitement to learn and take initiative
• Enjoys the same daily routine tasks