Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Vendome

Miami Beach,FL

Summary

Highly organized and adaptable professional with a strong background in client service, schedule coordination, and high-level communication. Fluent in English and French, with working knowledge of Spanish. Experienced in working closely with demanding individuals and fast-paced environments where discretion, trust, and professionalism are essential. Skilled in active listening, problem-solving, and anticipating needs. Comfortable managing daily routines, handling personal errands, coordinating appointments, and providing consistent, hands-on support. Known for building positive relationships, staying calm under pressure, and always maintaining a polished and respectful presence. Now seeking to contribute as a dedicated Personal Assistant within a private household, offering reliability, flexibility, and a proactive approach.

Overview

8
8
years of professional experience

Work History

SUV UBER DRIVER

Uber
07.2022 - 11.2024
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.

Personal Assistant

Household
03.2019 - 03.2022
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Displayed absolute discretion at handling confidential information.
  • Maintained entire family's schedule and organized events.
  • Facilitated transportation to and from appointments.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Used discretion when handling confidential information.

Client Advisor

Le Bon Marche Rive Gauche
01.2018 - 02.2019
  • Identified client needs and provided tailored solutions.
  • Resolved escalated customer inquiries in a timely manner while maintaining high levels of professionalism.
  • Developed relationships with clients through regular communication and follow-up.
  • Developed key customer relationships to increase sales.
  • Listened to customer needs to identify and recommend best products and services.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Client Advisor

Zara Clothing Store
10.2016 - 10.2017

  • Greet customers as they enter the store.
  • Help customers find products based on their needs, preferences, and style.
  • Provide personalized fashion advice and styling tips.
  • Maintain a deep understanding of the store's products, including fabrics, sizes, trends, and upcoming collections.
  • Stay updated on new arrivals and seasonal collections.
  • Recommend complementary items or accessories to create full outfits.
  • Upsell or cross-sell based on customer preferences.
  • Meet or exceed sales targets and KPIs.
  • Build and maintain strong relationships with regular clients.
  • Keep track of customer preferences and follow up on purchases or product availability.
  • Engage in loyalty programs or events to increase customer retention.
  • Ensure the store is visually appealing, with neatly displayed products and organized racks.
  • Assist in window displays or store layout changes if necessary.
  • Assist with stock replenishment and ensure that popular sizes or styles are in stock.
  • Conduct stock checks and inform management of low stock items.
  • Process sales transactions accurately and efficiently.
  • Handle returns or exchanges according to store policies.
  • Answer phone calls and emails regarding product availability, store promotions, or any customer inquiries.
  • Resolve any issues or complaints in a calm, professional manner.
  • Create a welcoming atmosphere by maintaining a friendly and professional demeanor.
  • Collaborate with team members to ensure smooth daily operations.
  • Recruited new clients through proactive marketing initiatives and word-of-mouth referrals.

Education

Bachelor of Management - Business Management

GALILEE
07-2016

Bachelor of Science -

IFCV PARIS
07-2013

High School Diploma -

GALILEE
07-2009

Skills

  • Active listening
  • Trustworthy
  • Confidence and charisma
  • Buildings relationships
  • Fluent in English and French
  • Basic in Spanish
  • Creative in styling, fashion and music
  • Animal owner and lover
  • Passenger transportation
  • Friendly and outgoing

Timeline

SUV UBER DRIVER

Uber
07.2022 - 11.2024

Personal Assistant

Household
03.2019 - 03.2022

Client Advisor

Le Bon Marche Rive Gauche
01.2018 - 02.2019

Client Advisor

Zara Clothing Store
10.2016 - 10.2017

Bachelor of Science -

IFCV PARIS

High School Diploma -

GALILEE

Bachelor of Management - Business Management

GALILEE

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