Jordan Verner
Durant,OK
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
AT&T Prime Communications
11.2022 - 02.2024
- Delivered excellent customer service by identifying customer needs, making recommendations, overcoming objections and closing sales
- Troubleshooting and problem solving many different types of customer issues
- Was top sales in both my district and region for the last two months
- Really enjoyed my job working with and helping my customers.
Inventory Control Specialist
WebstaurantStore
11.2021 - 09.2022
- As a inventory team member my main role was cycle counting
- I and one other person would count every item in the warehouse over a period of about 2 months per completed count
- Cleaning up as we went any open boxes and trash
- Picking up and putting away all misplaced items
- Making sure all counts were accurate
- During my time I was given multiple raises for doing such a good.
Territory Lead
Anderson Merchandisers
06.2021 - 11.2021
- Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and increase sales margins with new and repeat customers
- Answer questions about merchandise and advise customers on wide variety of selections
- Diverse in multi-tasking by stocking shelves, racks, cases, bins, and tables with new or transferred merchandise
- Take inventory, analyze or examine merchandise to identify items to be reordered or replenished
- Receive, open, unpack, and issue sales floor merchandise
- Manage a territory of eight retailer and three Anderson representatives
- Demonstrated building essential and effective relationships with stores while cultivating team work environment.
Sales Manager
Sears Hometown & Outlet Stores (Buddys Home Furnishings)
01.2019 - 11.2021
- Acquired and Maintained Customers
- Attended to any and all customer concerns
- Prepared and reviewed store reports
- Ensured adequate availability of merchandise at all times
- Filled out paperwork for submission to corporate support
- Followed monthly marketing plans and maintained internal quality control standards
- Implemented sales and marketing programs
- Maintained detailed records of financial services transaction
- Managed inventory and cash assets
- Made sure all merchandise was priced
- Prepared daily work schedules, delivery schedules, assigned tasks, enforced company policy.
Sales Rep
AT&T
11.2016 - 09.2018
- Delivered excellent customer service by identifying customer needs, making recommendations, overcoming objections and closing sales
- Troubleshooting and problem solving many different types of customer issues
- Was top sales in both my district and region for the last two months
- Really enjoyed my job working with and helping my customers.
Bartender
Choctaw Casino (Gilley's)
03.2015 - 02.2016
- As a bartender at Gilleys I prepared and served cocktails and other beverages to guests or prepared for wait staff, in a prompt, courteous, and professional manner to provide a positive customer experience
- Also always ensured customers met age requirements for the purchase of alcohol.
Office Assistant
Cooley Construction
09.2012 - 03.2015
- Payroll, light bookkeeping, filing, billing, Answering phone and taking messages throughout the day
- Using various computer programs such as; word, excel, PowerPoint, etc
- Coping, printing, and faxing documents
- Keeping office supplies stocked and organized.
Education
High school or equivalent -
Skills
- Customer Service
- Data Entry
- MS Office
- Quickbooks
- Receptionist
- Sales
- Powerpoint
- Inventory Management
- Account Management
- Microsoft Office
- Communications
- Sales Management
- Management
- Marketing
- Outside Sales
- Financial Services
- Salesforce
- Business Development
- Time management
- Retail sales
- Merchandising
- Inside Sales
- Bookkeeping
- Microsoft Excel
- English
- Microsoft Word
- Bartending
- B2B Sales
- Upselling
- Microsoft Outlook
- Communication skills
- Forklift
- Organizational skills
- QuickBooks
- Customer service
- Front desk
Certification
- Google Analytics
- TABC Certified
- Bartender License
- Food Handler Certification
Additional Information
This resume is made with Resume App
Assessments
- Work style: Reliability, Proficient, 10/01/22
- Sales skills, Proficient, 11/01/22
- Sales skills, Proficient, 01/01/24
- Customer service, Proficient, 04/01/20
- Attention to detail, Proficient, 10/01/21
- Administrative assistant/receptionist, Proficient, 10/01/22
- Technical support, Proficient, 10/01/22
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Sales Associate - AT&T Prime Communications
11.2022 - 02.2024
Inventory Control Specialist - WebstaurantStore
11.2021 - 09.2022
Territory Lead - Anderson Merchandisers
06.2021 - 11.2021
Sales Manager - Sears Hometown & Outlet Stores (Buddys Home Furnishings)
01.2019 - 11.2021
Sales Rep - AT&T
11.2016 - 09.2018
Bartender - Choctaw Casino (Gilley's)
03.2015 - 02.2016
Office Assistant - Cooley Construction
09.2012 - 03.2015
Canadian High School - High school or equivalent,