Experienced with patient care and daily living assistance. Utilizes compassionate communication to support patients emotionally and physically. Strong understanding of medical equipment operation and patient monitoring techniques. Adaptable and highly efficient in administering life saving measures.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician II
Northside Hospital Forsyth
Cumming, GA
02.2024 - Current
Monitored vital signs and accurately documented patient information in electronic health records.
Provided compassionate support to patients, enhancing comfort during treatments and procedures.
Educated patients on post-treatment care, promoting adherence and understanding of health instructions.
Collaborated with interdisciplinary teams to coordinate patient care plans effectively.
Retail Associate
Publix
Gainesville, GA
09.2022 - 09.2023
Helped customers complete purchases, locate items, and join reward programs.
Maintained clean sales floor and straightened and faced merchandise.
Worked with loss prevention in monitoring shopper behavior.
Answered questions about store policies and addressed customer concerns.
Greeted customers, helped locate merchandise, and suggested suitable options.
Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Administrative Assistant
Silver Sheet Enterprises Inc.
Buford, GA
08.2021 - 08.2022
Executed record filing system to improve document organization and management.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Created and maintained databases to track and record customer data.
Developed strategies to streamline and improve office procedures.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Retail Associate
Rebel Sports & Briscoes
Blenheim, New Zealand
05.2020 - 06.2021
Helped customers complete purchases, locate items, and join reward programs.
Maintained clean sales floor and straightened and faced merchandise.
Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
Worked with loss prevention in monitoring shopper behavior.
Answered questions about store policies and addressed customer concerns.
Logged reports, expenses, receipts, and sales in company database.
Used POS system to process sales, returns, online orders, and gift card activations.
Patient Care Technician II at The University Of Texas, Md Anderson Cancer CenterPatient Care Technician II at The University Of Texas, Md Anderson Cancer Center