Jordan Vontoure
Summary
Results-driven professional with a strong work ethic and exceptional customer service skills, honed at Nike Factory Store. Proven expertise in patient care and specimen handling as a Phlebotomist, ensuring safety and comfort during procedures. Committed to maintaining workplace cleanliness and enhancing guest engagement in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Pallet Sorter
Capstone LLC
07.2026 - Current
- Sorted inbound pallets by size, quality, and condition for efficient warehouse flow.
- Inspected pallets for damage, separating unusable pieces from reusable inventory.
- Stacked and organized pallets to maintain safe, accessible storage areas.
- Handled pallet movement using warehouse equipment while following safety procedures.
Host
Cracker Barrell
10.2018 - 07.2020
- Supported servers by delivering food, refilling beverages, and clearing tables quickly
- Maintained clean dining areas, reset tables, and prepared sections for incoming guests
- Communicated guest needs to kitchen and front-of-house staff to improve service flow
- Assisted with tray service, expo support, and timely food presentation during busy shifts
Server Assistant
Zea Rotisserie & Bar
08.2024 - 06.2026
Sales Associate
Nike Factory Store
01.2022 - 06.2023
- Assisted customers with product selection, sizing, and fit recommendations using strong Nike product knowledge.
- Operated point-of-sale system to process sales, exchanges, and returns accurately.
- Maintained organized sales floor by folding merchandise, restocking inventory, and updating displays.
- Supported fitting room operations by managing product requests and keeping areas clean and orderly.
Phlebotomist
CSL Plasma
04.2021 - 04.2022
- Performed donor screening, vital sign checks, and eligibility verification for plasma collection.
- Collected blood samples using venipuncture techniques while maintaining donor comfort and safety.
- Prepared collection equipment, labels, and supplies to support efficient donor flow.
- Monitored donor reactions and responded quickly to adverse symptoms during procedures.
- Documented donor information accurately in computer systems and maintained confidential records.
- Explained donation process clearly to donors and resolved routine questions with professionalism.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Education
Associate of Arts - Psychology
Hinds Community College
Pearl06-2024
Skills
- Warehouse safety
- Stacking accuracy
- Workplace cleanliness
- Order picking
- Patient care
- Specimen handling
- Patient confidentiality
- Patient support
- Recording data
- Patient preparation
- Medical records management
- Medical office administration
- Health and safety
- Order of draw
- Venipuncture
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Team collaboration
Timeline
Pallet Sorter
Capstone LLC
07.2026 - Current
Server Assistant
Zea Rotisserie & Bar
08.2024 - 06.2026
Sales Associate
Nike Factory Store
01.2022 - 06.2023
Phlebotomist
CSL Plasma
04.2021 - 04.2022
Host
Cracker Barrell
10.2018 - 07.2020
Associate of Arts - Psychology
Hinds Community College