Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Wagster

North East,MD

Summary

Organized Supply Chain Analyst skilled in assessing client needs and cultivating compelling solutions. Well-trained decision-maker with focused attention on detail and drive to manage order flows with expert precision. Offering exemplary client relationship and support skills. A polished individual skilled in multitasking while establishing lasting relationships with key stakeholders.

Overview

13
13
years of professional experience

Work History

Supply Chain Analyst

Lidl US
10.2020 - Current
  • Utilized data analytics to identify and resolve supply chain issues and improve overall performance.
  • Reported on supply chain KPIs to verify compliance with established standards.
  • Implemented best practices and process improvements to boost supply chain performance.
  • Studied movement of goods to identify gaps in efficiency and other areas needing improvement.
  • Recognized supply chain risks and presented recommendations for risk mitigation.
  • Used analytical models and mathematical analysis to create and maintain key performance metrics.
  • Forged relationships with multiple vendors and suppliers to improve cost-effective delivery options.
  • Built comprehensive inventory systems to track current supply chain data.
  • Improved forecasting systems to maintain adequate materials and supplies.
  • Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.

US, Regional Administrative Assistant

Lidl
10.2019 - 10.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Assisted development and implementation of new administrative procedures.
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Scheduled office meetings and client appointments for staff teams.

Custodian

Cecil County Public Schools
07.2018 - 10.2019
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Kept building spaces premises clean inside and outside.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Moved furniture for cleaning and set up for special events.
  • Checked in and stocked inventory throughout facility.
  • Organized daily cleaning schedules for custodial team.
  • Kept team compliant with security protocols.

Rural Carrier

USPS
04.2017 - 06.2018
  • Delivered mail along established route in rural areas.
  • Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
  • Pleasantly greeted and engaged customers, assisting with any mail-related issues.
  • Maintained accurate records of attempted and missed deliveries as required by post office.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Resolved complaints calmly and professionally to maintain customer satisfaction.
  • Distributed items on time and to correct locations for punctual, professional mail services.

Server

Olive Garden
06.2014 - 05.2017
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Customer Service Associate

Royal Farms
07.2014 - 02.2015
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Assembled completed orders and processed accurate payments to minimize accounting errors.

Barista

Starbucks
02.2011 - 10.2012
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

High School Diploma -

Conowingo/Rising Sun Christian Homeschool
Dublin, MD

Skills

  • Skills/Experience
  • Proficient in MS Word, Excel, Outlook, Teams and PowerPoint
  • Experience with SAP, WaWi, Power BI, Lotus Notes, MIS, MasterData and IT4You
  • Critical Thinking
  • Regulatory Reporting
  • Material Sourcing and Distribution
  • Team Goals
  • Creative Solutions
  • Supply Chain Planning
  • 10 years of Customer Service
  • Forecasting for regular assortment and annual/seasonal promotions
  • Extremely articulate and comfortable speaking in front of large groups
  • 5 years of volunteer hours in Self-Contained Autism classroom
  • 7 years of money handling experience
  • 3 years of manager experience
  • Ordering/Inventory experience

Timeline

Supply Chain Analyst

Lidl US
10.2020 - Current

US, Regional Administrative Assistant

Lidl
10.2019 - 10.2020

Custodian

Cecil County Public Schools
07.2018 - 10.2019

Rural Carrier

USPS
04.2017 - 06.2018

Customer Service Associate

Royal Farms
07.2014 - 02.2015

Server

Olive Garden
06.2014 - 05.2017

Barista

Starbucks
02.2011 - 10.2012

High School Diploma -

Conowingo/Rising Sun Christian Homeschool

Similar Profiles

CREATE PROFILE
Jordan Wagster