Jordan Walker
Decatur,IL
Summary
Adept at enhancing operational efficiency and product quality, my tenure at Caterpillar honed my expertise in assembly and logistics, alongside fostering exceptional customer service skills. Leveraging a blend of meticulous quality control and dynamic team collaboration, I consistently contribute to a 15% improvement in production timelines. Seasoned Merchandiser with broad background in retail and wholesale environments. Strong knowledge of inventory management, product placement, and vendor negotiation coupled with aptitude for trend forecasting. Demonstrated ability to improve sales outcomes through strategic merchandising initiatives. Skilled communicator with ability to build productive relationships across various levels of business hierarchy. Results-driven professional, committed to contributing positively to team success through hard work and collaboration. Knowledgeable Student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assembly Test Technician
Caterpillar
Decatur, IL
06.2022 - Current
- Experience in assembling and testing electronic products.
- Assembled and tested electronic components, subassemblies, products, and systems according to engineering instructions.
- Performed functional tests on assemblies to ensure proper operation.
- Troubleshot and repaired electronic assemblies using schematics and diagrams.
- Adjusted mechanical parts for proper alignment and fit.
- Conducted environmental testing of electrical and electronic assemblies.
- Checked quality control of finished products against customer specifications.
- Inspected parts for defects prior to assembly operations.
- Installed wiring harnesses in accordance with blueprints or diagrams.
- Repaired defective units by replacing faulty components or rewiring circuits as necessary.
- Ensured that all safety regulations were adhered to during the assembly process.
- Knowledge of electrical and mechanical assembly tools.
- Ability to interpret and understand technical drawings.
- Knowledge of electrical safety standards and protocols.
- Familiarity with basic troubleshooting techniques.
Material Handler/Forklift Operator
Caterpillar
11.2020 - 06.2022
- Inspected materials for any damages or defects upon receipt.
- Received and distributed incoming materials to designated areas.
- Maintained accurate inventory records of all received items.
- Organized warehouse shelves, racks, and bins for proper storage of materials.
- Loaded and unloaded trucks with appropriate material handling equipment.
- Verified accuracy of shipments against purchase orders and invoices.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Operated forklift in a safe manner to move large shipments within the facility.
- Collaborated with supervisors to develop efficient methods for storing goods.
- Monitored stock levels and placed orders when necessary to replenish supplies.
Merchandiser
Sam's Club
Decatur, IL
11.2019 - 11.2020
- Organized displays according to company standards and specifications.
- Researched new products to determine potential success in assigned stores.
- Analyzed inventory levels and made adjustments accordingly for maximum profitability.
- Developed promotional strategies to increase sales of featured products.
- Created merchandising plans based on customer buying habits and trends in the industry.
- Assisted customers with locating desired items within store locations.
- Provided feedback from customers regarding product selection, display, and pricing.
- Maintained accurate records of all merchandise transactions including receipts, invoices, orders, discounts.
- Set up attractive window displays that encouraged customers to enter the store.
- Maintained a clean and organized work environment at all times.
- Performed regular price checks on select items throughout the store location.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
- Established processes for tracking damaged goods returns from retail outlets.
- Coordinated promotional events such as special sales or clearance items.
- Provided training and support for new staff members in regards to merchandising operations.
Line Operator / Bulk Filler
Steris
St. Louis, MO
07.2018 - 09.2019
- Performed quality checks on products to ensure they met customer specifications.
- Set up and operated production equipment in accordance with established guidelines.
- Maintained a clean and safe work environment by following all safety protocols.
- Monitored production line for any potential problems or malfunctions.
- Adjusted machine settings to optimize product quality, speed, and output levels.
- Inspected finished products for defects before packaging them for shipment.
- Repaired and maintained production machinery as needed to keep the lines running smoothly.
- Loaded raw materials into machines according to instructions from supervisors.
- Assisted coworkers in troubleshooting and resolving mechanical issues quickly.
- Conducted preventative maintenance on all production equipment regularly.
- Recorded daily production data accurately into company database systems.
- Analyzed test results and made adjustments as necessary to improve product quality standards.
Parts Expert
Ace/MCI
St. Louis, MO
11.2017 - 03.2018
- Maintained accurate records of all parts orders, returns, and exchanges.
- Assisted in the receiving and stocking of incoming parts shipments.
- Researched part numbers for requested parts using catalogs and other resources.
- Processed payments from customers for purchased parts.
- Inspected returned parts to determine if they were eligible for exchange or refund.
- Performed cycle counts of inventory items as needed.
- Organized warehouse space to ensure efficient storage of new and existing items.
Production Associate
Swiss American, Inc
St. Louis, MO
01.2015 - 05.2017
- Assisted in the preparation of production orders, ensuring accuracy and efficiency.
- Monitored and adjusted production processes to ensure quality standards were met.
- Collaborated with team members to identify and resolve production issues in a timely manner.
- Communicated with other departments to coordinate activities related to product delivery.
- Performed routine maintenance on equipment used in the production process.
- Ensured that all safety protocols were followed during the production process.
- Inspected finished products for defects before packing them for shipment.
- Operated automated machines used in the assembly line according to established procedures.
- Trained new employees on proper use of machinery, safety protocols, and quality control procedures.
- Provided support to supervisors by completing paperwork, organizing files, and scheduling meetings.
Assembly Line Worker
Elite Staffing
Pontoon Beach, IL
05.2014 - 08.2014
- Assembled components of a variety of products, adhering to production specifications.
- Monitored assembly line operations and identified any issues or problems that arose.
- Inspected finished products for quality assurance purposes.
- Ensured work areas were kept clean and organized at all times.
- Reported any safety hazards or defective parts encountered during assembly operations.
- Followed standard operating procedures while performing tasks on the assembly line.
Produce Clerk and Cashier
Fairplay Foods
Markham, IL
06.2007 - 06.2013
- Received and stocked incoming produce shipments.
- Organized displays of fresh fruits and vegetables in the store.
- Rotated produce items to ensure freshness.
- Checked for quality, ripeness, and overall condition of products before stocking shelves.
- Informed customers about various types of produce available.
- Assisted customers with product selection and answered questions regarding nutritional value or storage tips.
- Kept accurate records of inventory levels and restocked as needed.
- Followed established food safety guidelines when handling perishables such as fruits and vegetables.
- Cleaned work areas throughout shift to maintain sanitation standards.
- Weighed, labeled, priced, and packaged produce items for sale.
- Adhered to all company policies related to cash handling procedures.
- Maintained cleanliness of department while adhering to health code regulations.
- Operated cash register efficiently during peak business hours.
- Processed customer returns in a timely manner according to company policy.
- Followed proper receiving procedures for perishable items.
- Monitored temperature logs for refrigerators and freezers.
- Provided excellent customer service by greeting each customer promptly.
- Utilized shrink wrap machine for wrapping products properly.
- Assisted other departments within the store when needed.
- Stayed up-to-date on new products offered in the department.
- Replenished display cases as necessary throughout the day.
- Stocked, rotated and faced products with attention to product quality and expiration dates.
- Rotated stock to maintain freshness.
Education
Bachelor of Science - Business
University of Phoenix
Tempe, AZ06-2025
Diploma - General Studies
Hillcrest High School
Country Club Hills, IL05-2009
Skills
- General Labor
- Loading
- Picker Packer
- Warehouse Associate
- Customer Service
- Merchandising
- Produce Experience
- Manufacturing
- Pricing
- Assembly
- Basic Math
- Retail Sales
- Sales Experience
- Quality Control
- Materials Handling
- Order Picking
- RF Scanner
- Pallet Jack
- Sales
- Cashiering
- Warehouse experience
- Forklift
- Order Picker
- Logistics
Certification
Forklift Certification
Assessments
Forklift safety, 11/01/20, Highly Proficient
Timeline
Assembly Test Technician
Caterpillar
06.2022 - Current
Material Handler/Forklift Operator
Caterpillar
11.2020 - 06.2022
Merchandiser
Sam's Club
11.2019 - 11.2020
Line Operator / Bulk Filler
Steris
07.2018 - 09.2019
Parts Expert
Ace/MCI
11.2017 - 03.2018
Production Associate
Swiss American, Inc
01.2015 - 05.2017
Assembly Line Worker
Elite Staffing
05.2014 - 08.2014
Produce Clerk and Cashier
Fairplay Foods
06.2007 - 06.2013
Bachelor of Science - Business
University of Phoenix
Diploma - General Studies
Hillcrest High School