Jordan Walton

• Provide key sales analysis & strategic support and collaborate closely with Sales leadership to align on prioritized business initiatives to achieve revenue expectations.
• Drive strategy and business plan for all service lines and to market solutions to meet key business objectives for both Sales and Customer Experience organizations to facilitate revenue achievement of $1.3 Billion.
• Responsible for new approaches to improve sales effectiveness including implementing new technology, tools and process to fast track Go-To-Market and Rhythm of Business initiatives for both Enterprise and SMB Sales.
• Scale technology to unlock long term growth goals by bolstering process efficiency and system enhancements to all Commercial applications.
• Manage all aspects of process and technology(SFDC/SAP) implementation to drive better customer experience with loyalty score metrics, increase customer lifetime value with and drive predictable revenue pipeline.
• Ownership of business justification and ROI analysis for all Commercial process optimization decisions.
• Implemented and supported advanced data analytics platforms to drive data-driven decision-making across all functions of the organization directly impacting EBITDA by 1% YOY.
• Demonstrate knowledge of global commercial process to identify appropriate Sales enablement improvements, influence internal processes and coordinate cross functionally with stakeholders from Marketing, Legal, Operations, Financial Shared Services and Finance.

● Global Business Process Leader for Sales, Marketing & Sales Operations for Stericycle's $300 million Business Transformation/ERP implementation.

● Lead project planning, business requirements, technology selection, vendor negotiation, system implementation, data migration and change management for Stericycle's Digital Transformation within the Commercial organization.

● Single point of accountability for setting and driving strategy and cross-functional alignment for Salesforce, Pardot, CPQ, Mulesoft, Tableau, Xactly, SAP S4 and all other Salesforce native applications(Conga, DocuSign, D&B).

● Business liaison between the Sales & Marketing Organization with IT, 3rd Party System Integrators and IT managed services to implement system upgrades and enhancements to create customer success and revenue driven culture.

● Created and implemented new sales/deal desk review process to insure profitability with COVID-19 products & services.

● Advanced SMB quality of revenue initiatives by collaborating with Sales leadership around competitive intelligence, customer segmentation and sales motion to drive accelerated sales cycles.

● Combine strategic mindset with business management skills to drive revenue growth, churn reduction and customer satisfaction for Stericycle's $1.3 Billion Revenue business unit.

● Responsible for identifying actionable profit-based marketing and product opportunities through customer analysis and predictive analytics.

● Partner with Sales and Marketing teams to track campaign performance and analyze impact on revenue growth.

● Advise annual forecasting and planning process through the application of scoring models that evaluate the likelihood of success with customer analysis.

● Launched customer acquisition initiative with propensity to acquire modeling that resulted in $6.1 million in new customer revenue.

● Collaborate comfortably with cross functional business units to deploy analytical insight around targeted cross-sell and retention-based strategies.

● Communicate a clear strategic sales vision, effectively train and coach veteran and junior sales team members to align with SMB business goals and objectives.

● Develop, maintain and foster effective customer relationships; providing updates on strategic initiatives, future business goals and new product offerings.

● Mentor current managers and team leads to develop management core competencies set forth by SMB Sales leadership resulting in 9 promotions.

● Contribute to Stericycle's overall growth goals by assisting in implanting secured revenue strategy which increased secured revenue to 70% of SMB Accounts($10.58 MM); increased win rate by 4% YOY

● Repeatedly enhanced customer retention strategy to reduce churn from 17.3% to 14.8%

• Extensive product knowledge across the regulated waste and compliance services sales. Exceeded all quotas (Monthly, Quarterly, Annual) for each period as a Sales Executive.
• Stericycle CEO Customer First Award winner