Jordan Weaver
Summary
Highly dedicated results-oriented healthcare administrator with over 13 years' experience managing healthcare facilities and optimizing operations. Proven track record of achieving cost savings, improving patient satisfaction, and implementing efficient administrative processes.
Overview
20
20
years of professional experience
Work History
Business Office Director
Vitality Senior Living
09.2024 - Current
- Completed assessments of bad debt, labor costs, operating expenses and other areas of importance.
- Enhanced overall office efficiency by streamlining processes and implementing time-saving strategies.
- Hired, trained, and motivated well-qualified staff.
- Managed a team of administrative professionals, ensuring a high level of productivity and collaboration.
- Maintained accurate records regarding payroll processing, benefits administration, and other HR-related tasks as needed.
Surgery Scheduler
UofL Dental Associates
05.2024 - 09.2024
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Verified insurance coverage and obtained pre-authorizations.
- Maintained strict confidentiality in handling sensitive patient information, adhering to HIPAA guidelines and clinic policies.
Practice Manager
Sarasota Bay Dental
05.2022 - 06.2023
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Ordered all office supplies and kept check on inventory levels.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
Practice Manager
Charlotte Harbor Dental
03.2012 - 12.2021
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Ordered all office supplies and kept check on inventory levels.
- Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
- Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
- Oversaw accounting, budgeting, and financial reporting.
HR Coordinator
The Innkeeper
01.2005 - 02.2012
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Streamlined HR processes for increased efficiency, reducing time spent on administrative tasks.
Education
BSHA - Health Administration
State College of Florida
Bradenton, FL01-2023
MHA -
University of the Cumberlands
Williamsburg, KY01.2026
Skills
- Operations management
- Communication
- Problem-solving
- Patient Relations
- Budget Planning
- Staff training and development
Timeline
Business Office Director
Vitality Senior Living
09.2024 - Current
Surgery Scheduler
UofL Dental Associates
05.2024 - 09.2024
Practice Manager
Sarasota Bay Dental
05.2022 - 06.2023
Practice Manager
Charlotte Harbor Dental
03.2012 - 12.2021
HR Coordinator
The Innkeeper
01.2005 - 02.2012
MHA -
University of the Cumberlands
BSHA - Health Administration
State College of Florida
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