Jordan Wells
Buckner,MO
Summary
Adaptable HVAC technician known for quality-focused service and teamwork. Experience includes diagnosing equipment malfunctions and implementing effective solutions, contributing to increased customer satisfaction and operational efficiency.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
1
1
EPA license
Work History
Heating and Air Conditioning Service Technician
Air Experts Heating and Cooling
03.2024 - 01.2026
- Adapted quickly to new technologies and procedures in the HVAC field for improved service delivery.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Collaborated with team members on large-scale projects, ensuring timely completion and high-quality results.
- Repaired and replaced heating and air conditioning systems for commercial customers in [Type] industry.
- Streamlined workflow processes by maintaining accurate records of work performed, parts used, and time spent on each job site.
- Supported colleagues in troubleshooting complex HVAC issues, sharing knowledge of best practices and innovative solutions.
- Continuously updated industry knowledge through participation in training sessions, seminars, and workshops to stay current on the latest HVAC technologies and techniques.
- Contributed to company growth by consistently meeting or exceeding performance targets for completed service calls and new installations.
- Ensured safety compliance with proper installation of heating and cooling equipment, following industry standards and regulations.
- Assisted sales department in generating new leads by providing technical expertise during consultations with potential clients.
Heating and Air Conditioning Service Technician
Lee's Summit Heating and Cooling
06.2021 - 03.2024
- Installed and serviced HVAC systems to ensure optimal performance and efficiency.
- Diagnosed equipment malfunctions using specialized tools and techniques for accurate repairs.
- Conducted routine maintenance checks to enhance system reliability and longevity.
- Assisted senior technicians in complex installations, gaining hands-on experience with industry standards.
- Educated customers on system operation and maintenance practices to improve satisfaction.
- Collaborated with team members to complete service requests promptly and effectively.
- Maintained detailed records of service activities, ensuring compliance with safety regulations.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Reduced callbacks from customers by thoroughly testing systems after repairs or installations to ensure optimal functioning.
- Provided exceptional customer service through clear communication, detailed explanations of services, and addressing any concerns or questions.
- Increased revenue by upselling additional services and products to clients based on their specific needs and goals.
- Increased repeat business by building strong relationships with clients and offering tailored solutions to their HVAC needs.
Education
High School Diploma -
05-2015
Skills
- Heating and ventilation repairs
- Electrical troubleshooting
- EPA regulations
- Gas furnaces
- Heating systems
- Air conditioning systems
- Equipment installation
- Indoor air quality
- System diagnostics
- HVAC systems
- Leak checks
- Package and split systems
- Dedicated team player
- Quality-focused
- Adaptable
- Customer focused
- Equipment maintenance
Certification
- EPA LICENSE
Timeline
Heating and Air Conditioning Service Technician - Air Experts Heating and Cooling
03.2024 - 01.2026
Heating and Air Conditioning Service Technician - Lee's Summit Heating and Cooling
06.2021 - 03.2024
Lee's Summit High School - High School Diploma,