Jordan Wheat
Valley Park
Summary
Dynamic Portfolio Administration Coordinator at Cushman & Wakefield with a proven track record in optimizing office workflows and enhancing team collaboration. Skilled in report generation and adept at maintaining confidentiality, I developed training materials that improved onboarding efficiency, ensuring timely bill payments and fostering strong client relationships.
Overview
2
2
years of professional experience
Work History
Portfolio Administration Coordinator
Cushman & Wakefield
09.2024 - 07.2025
- Delivered exceptional customer service while managing incoming calls/email inquiries from both internal and external parties professionally and promptly.
- Optimized office workflow by maintaining up-to-date procedural documentation
- Ensured that bills for our clients were getting paid on time and allowed per the lease agreement.
- Developed comprehensive training materials for new hires, improving onboarding efficiency and overall job satisfaction.
- Maintained accurate, up-to-date databases of key contacts/vendors enabling efficient communication and resource allocation.
Management Assistant
Enterprise Rent-A-Car
05.2023 - 09.2023
- Provided administrative support during key projects, ensuring timely completion and adherence to resource constraints.
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
- Maintained a high level of confidentiality while handling sensitive information related to personnel matters or legal issues within the organization.
- Managed branches fleet to ensure maximum operating efficiency
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Education
Business Administration
Southern Illinois University, Edwardsville
Edwardsville, IL05-2023
Skills
- Report generation
- Office administration
- Meeting facilitation
- Document control
- Team collaboration
- Schedule management
- Calendar management
- Documentation and recordkeeping
- Data entry
- Office opening and closing
- Meeting coordination
- Microsoft Excel
- Inventory management
Timeline
Portfolio Administration Coordinator
Cushman & Wakefield
09.2024 - 07.2025
Management Assistant
Enterprise Rent-A-Car
05.2023 - 09.2023
Business Administration
Southern Illinois University, Edwardsville
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