Jordan Whitfield
Tulsa,OK
Summary
- Not listed but I am currently studying coding, still early on but I am self teaching myself to increase my skill set. My goal with this is to find a good career as I gain experience and also demonstrate determination for success.
- Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
8
8
years of professional experience
Work History
Operations Manager
Summit Genetics
03.2024 - Current
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Analyzed and reported on key performance metrics to senior management.
- Trained and guided team members to maintain high productivity and performance metrics.
- Maintained irrigation systems, tank batches and plant feedings in excellent condition through continuous upkeep. While also tracking metrics on my own accord and giving feedback for needed improvements.
- Managed continuous improvement initiatives to drive gains in quality, flow, and yield.
- Worked as Assistant Veg Lead, took over a complex and continuously changing Irrigation/feed position for Flower Rooms, furthermore I ran these positions and was also given additional responsibilities to help run/manage the grow with a small team acting as a Head Grower.
- Attended meetings to learn more about new methods and techniques to broaden our knowledge/skills and give feedback weekly on overall status of operations.
Operations Manager
Three Eyed Raven
06.2023 - 03.2024
- Maintained detailed records of cultivation activities for accurate planning, tracking progress, and reporting purposes.
- Monitored rooms for pests and diseases, and applied fertilizer, herbicides and pesticides.
- Mentored junior staff members in best practices for cultivation techniques leading to improved overall performance across the team.
- Implemented pruning techniques to shape plants for optimal light exposure and increased yields.
- Learned how to prepare feeds to water plants, proper ph levels and nutrients added.
- Maintained accurate and updated records of IPM and watering activity on rooms.
- Metric and Outlaw experience
- Well versed in daily operations of the grow facility, I open and close and know how to run the facility when others aren't present to do so.
Patient Dining Associate
Ascension St. John Sapulpa
01.2022 - 06.2023
- Reduced wait times by efficiently taking orders and communicating special requests to the kitchen staff.
- Accommodated special dietary requirements by suggesting alternative menu options for customers with allergies or preferences.
- Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
- Established rapport with customers by providing friendly and attentive service.
- Managed time effectively to ensure all tasks were completed promptly during high-volume shifts.
- Participated in staff meetings to provide feedback on operational improvements leading to higher quality standards.
- Trained new Dining Associates on best practices and company policies, contributing to a cohesive team environment.
Starbucks Barista
St. John's Hospital
06.2021 - 01.2022
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Used POS system to accurately enter orders and process payments.
Assistant General Manager
Taco Bell
01.2019 - 03.2021
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Motivated, trained, and disciplined employees to maximize performance.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Interacted well with customers to build connections and nurture relationships.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
Cage Cashier/ (transferred to) Vault Cashier
River Spirit Casino
02.2017 - 01.2019
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Adhered strictly to company policies regarding confidentiality, data protection, and information security.
- Maintained a secure and organized work environment for efficient cash handling and management.
- Exhibited proficiency in operating specialized equipment used in vault operations, optimizing workflow processes as needed.
- Demonstrated an exceptional level of accuracy in balancing large sums of money daily without error or discrepancy.
- Handled various financial transactions.
Education
Diploma -
Sapulpa High School
Sapulpa, OK01.2016
Design Drafting - Architecture
Central Technology Center
Drumright, OK01.2015
Skills
- Cashiering
- Conflict Management
- Shift Management
- Profit & Loss
- Food Safety
- Sales
- Relationship Building
- Fertilizer Application
- Integrated Pest Management
- Crop Rotation
- Irrigation and Batched Nutrient management
- Inventory control
Additional Information - Skills U S A
- Chairman of Social Committee (2014-2015)
- Class Photographer/Reporter (2014-2015)
Volunteer Experience
Special Olympics Softball Event, Special Olympics, Cushing, OK, 04/01/15, 04/01/15
Timeline
Operations Manager
Summit Genetics
03.2024 - Current
Operations Manager
Three Eyed Raven
06.2023 - 03.2024
Patient Dining Associate
Ascension St. John Sapulpa
01.2022 - 06.2023
Starbucks Barista
St. John's Hospital
06.2021 - 01.2022
Assistant General Manager
Taco Bell
01.2019 - 03.2021
Cage Cashier/ (transferred to) Vault Cashier
River Spirit Casino
02.2017 - 01.2019
Diploma -
Sapulpa High School
Design Drafting - Architecture
Central Technology Center
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