Summary
Overview
Work History
Education
Skills
Timeline

Jordan Wilcox

Verdigris,OK

Summary

Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.

Overview

11
11
years of professional experience

Work History

Warehouse Supervisor

Serva Group
06.2021 - Current
  • Supervised shipping and receiving, distribution, and workplace safety.
  • Supervised warehouse operations by managing employees during shifts.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Managed multiple warehouses remotely
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Supported production workers in meeting goals without compromising safety and compliance.

Outside Sales Representative

Fastenal
02.2011 - 05.2021
  • Established new accounts through cold calling and personal visits to potential customers.
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Worked independently with minimal supervision.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Education

High School Diploma -

Owasso High School, Owasso, OK
05.2010

Skills

  • Laborer Oversight
  • Supply Inventory Management
  • Work Order Explanation
  • Freight Examination
  • Process Reviews
  • Shipping and Receiving Management
  • Warehouse Logistics
  • Order Picking and Processing
  • Employee Counseling
  • Continuous Improvement Strategies

Timeline

Warehouse Supervisor - Serva Group
06.2021 - Current
Outside Sales Representative - Fastenal
02.2011 - 05.2021
Owasso High School - High School Diploma,

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Jordan Wilcox