Jordan Wilder
Seguin,TX
Summary
I am a motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Child Protective Services
New Braunfels, TX
08.2021 - 08.2023
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Created travel arrangements for senior managers according to their requirements.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Conducted research online utilizing search engines such as Google or Yahoo!.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Developed project plans for various tasks assigned by upper management.
HST Caseworker
Child Protective Services
Seguin, TX
08.2022 - 01.2023
- Provided casework services to clients, including conducting initial assessments and developing individualized case plans.
- Maintained accurate records of client information in accordance with agency policies and procedures.
- Assisted clients with job searches, budgeting, parenting skills, housing resources and other social services as needed.
- Coordinated referrals for mental health counseling, substance abuse treatment and other community resources.
- Participated in weekly team meetings to discuss case management strategies and review progress towards established goals.
- Developed individualized service plans based on client's strengths and identified needs.
- Created monthly reports summarizing caseload activities for review by supervisor.
Correctional Officer
Guadalupe county jail
Seguin, TX
11.2019 - 02.2021
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
- Participated in meetings with parole boards regarding potential release of prisoners based on good behavior.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Developed individualized treatment plans for each inmate based on assessments of their mental health needs.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
Skills
- Data Entry
- Appointment Scheduling
- Bookkeeping
- Clerical Support
- Workflow Optimization
- Travel Coordination
- Information Security
- Office Administration
- Research
- Records Management Systems
Timeline
HST Caseworker
Child Protective Services
08.2022 - 01.2023
Administrative Assistant
Child Protective Services
08.2021 - 08.2023
Correctional Officer
Guadalupe county jail
11.2019 - 02.2021