Jordan Wiley
Gainesville,GA
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
17
17
years of professional experience
Work History
Fire Alarm Installation Service Technician
Fire Alarms Plus
2024.03 - Current
- Advised customers on system upgrade opportunities, presenting cost and benefit documentation on prospective enhancements.
- Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
- Authored weekly reports detailing work order completions, logged malfunctions and other activities.
- Identified and reported fire code non-conformance issues to senior personnel and safety inspectors.
- Integrated equipment installations with on-site network infrastructure, incorporating existing fire and life safety systems.
Assignment Coding And Programming/Customer Sales Representative
Windstream
2020.10 - 2024.03
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Described product highlights and benefits to help guide purchasing decisions.
- Resolved concerns with products or services to help with retention and drive sales.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Maintained and managed customer files and databases.
Warehouse Manager
McGaritys Business Products
2017.08 - 2020.10
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Bartender
Downtown Drafts
2017.07 - 2018.05
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Obtained cash bank and stocked service bar to prepare for operation.
Installer/Job Site Supervisor
Best Ceramic Tile
2014.01 - 2017.08
- Calculated materials and time needed for each job.
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Completed troubleshooting of malfunctions and diagnosed issues.
Line Cook
ACTS Retirement-Life Community
2008.02 - 2014.01
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Education
High School Diploma -
Chestatee High School
Gainesville, GA05.2009
Skills
- Fire alarm installation
- Access Control Systems
- Electrical Wiring
- Equipment testing
- Blueprint Interpretation
- Written and verbal communication
- Heavy Lifting
- Professional Communication
- OSHA 10
Timeline
Fire Alarm Installation Service Technician
Fire Alarms Plus
2024.03 - Current
Assignment Coding And Programming/Customer Sales Representative
Windstream
2020.10 - 2024.03
Warehouse Manager
McGaritys Business Products
2017.08 - 2020.10
Bartender
Downtown Drafts
2017.07 - 2018.05
Installer/Job Site Supervisor
Best Ceramic Tile
2014.01 - 2017.08
Line Cook
ACTS Retirement-Life Community
2008.02 - 2014.01
High School Diploma -
Chestatee High School
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