Jordan Wilkinson
Pace
Summary
Proven track record at Marcus Pointe Golf Club, enhancing customer satisfaction and operational efficiency through strong work ethic and basic mechanical knowledge. Excelled in fast-paced environments, adeptly managing multiple tasks with a focus on safety and service excellence. Demonstrated initiative by streamlining processes, significantly contributing to team success and client retention.
Overview
4
4
years of professional experience
Work History
Cart Barn Attendant, Line Cook, Pro Shop
Marcus Pointe Golf Club
02.2024 - Current
- Supported tournament operations, contributing to successful events through prompt delivery and collection of golf carts.
- Collaborated with pro shop staff to ensure seamless communication regarding golfer reservations and special requests.
- Promoted a positive guest experience with courteous interactions and attentiveness to player needs during their time at the facility.
- Ensured all safety guidelines were followed consistently by monitoring proper use of golf carts among players on the course grounds.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Assisted in inventory management, ensuring accurate tracking of products and timely restocking of items.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Line Cook
a Rustyc Spoon
10.2022 - 04.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Coordinated seamless shift transitions by maintaining thorough handover notes and clear communication channels among team members.
- Addressed customer complaints promptly, demonstrating commitment to exceptional service and fostering repeat business.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Billboard Installer
Lamar Advertising
11.2021 - 06.2023
- Streamlined workflow by maintaining an organized inventory of supplies, tools, and materials required for billboard servicing tasks.
- Reduced safety hazards through diligent inspection of billboards and timely reporting of potential issues.
- Boosted operational efficiency with a proactive approach to identifying areas for improvement in daily processes or techniques used during billboard servicing tasks.
- Supported company growth initiatives through active participation in marketing campaigns targeting new customers within the industry.
- Fostered a positive work culture through active collaboration with team members across departments.
- Enhanced billboard visibility by performing regular maintenance and repairs on advertising structures.
- Promoted a safe working environment by adhering to company policies, procedures, and OSHA regulations at all times.
Vending Attendant
A&R Food Services
06.2020 - 10.2021
- Developed a positive rapport with clients by consistently providing friendly and efficient service, fostering long-term relationships and repeat business.
- Demonstrated adaptability by handling multiple tasks simultaneously in a fast-paced environment without sacrificing accuracy or quality of work.
- Performed regular equipment audits to identify potential issues before they escalated into costly problems requiring major repairs or replacements.
- Contributed to revenue growth through diligent monitoring of sales trends and making informed decisions on product assortment adjustments.
- Reduced waste by closely monitoring expiration dates and rotating stock accordingly to ensure optimal product freshness at all times.
- Enhanced machine functionality by performing routine maintenance checks and addressing any malfunctions efficiently.
Education
High School Diploma -
Booker T Washington
Pensacola, FL08.2014
Skills
- Initiative and Self-Motivation
- Stress Tolerance
- Basic mechanical knowledge
- Strong Work Ethic
- Quick Learner
- Customer Service
Timeline
Cart Barn Attendant, Line Cook, Pro Shop
Marcus Pointe Golf Club
02.2024 - Current
Line Cook
a Rustyc Spoon
10.2022 - 04.2024
Billboard Installer
Lamar Advertising
11.2021 - 06.2023
Vending Attendant
A&R Food Services
06.2020 - 10.2021
High School Diploma -
Booker T Washington
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